Pinned Tweet
There have been a lot of questions and concerns regarding Steam security lately, so here's an overview that hopefully covers all of those.
If something is unclear, feel free to ask, though note that I may not be able to answer everything.
JagexHelpSamo retweeted
Congratulatios to Runescape Discord Mods & Community Helpers (Forums and Twitter)
Very well deserved ;)
JagexHelpSamo retweeted
And of course a huge congratulations as well to the RS Discord Support Volunteer team, helping users with account related help
@JagexHelpFrost @JagexHelpSamo @Jackladder1 @ThorN9_ @NursesRS @RSN_SudoBash
JagexHelpSamo retweeted
OK - @JagexInfinity has just given a talk at @CCWEurope about how awesome our community is. Like or retweet to prove how amazing you all are - let's show 'em what we're about! #CCWEurope
JagexHelpSamo retweeted
Check out our weekly Player Support stats, now with a fresh new look: support.runescape.com/hc/en-…
JagexHelpSamo retweeted
PHISHING ALERT: Some reports of mobile beta dates are being sent to player via email. These are NOT legitimate emails from us.
Please be extra cautious.
Replying to @JagexHelpSamo @JagexSupport
you can submit a review request here: support.runescape.com/hc/en-…. From the looks of it it's a 48hr ban that is lifted before it's reviewed 2/2
Replying to @JagexSupport
Hey Jurjen, the expired message is a known bug with the NXT client when a banned account tries to log in. As this is a bot busting ban, 1/2
Replying to @JagexSupport
Ok, which error are you getting when you try to log in?
Replying to @JagexSupport
It should show an offence in account status. As you mention botting, is this a ban for macroing or a bot busting moderate?
Replying to @JagexSupport
Hey Alhab, if you check account status, what is the account banned for?
Replying to @JagexHelpSamo @JagexSupport
bank deposit boxes in meantime 2/2
Replying to @JagexSupport
Hey Baden, it sounds like you made a typo setting the pin :) You can keep trying similar codes, or you can submit a reset request & use 1/2
Replying to @JagexSupport
No problem ;) It's not that clearly stated in the support centre so it's not weird you haven't seen it before!
Replying to @JagexHelpSamo @JagexSupport
the registered email and the password on the account will be changed :) 2/2
Replying to @JagexSupport
Yep, it's possible :) You can change the email through recovery: open client, enter login, click 'forgot password' & 'no'. If granted, 1/2
Replying to @JagexSupport
Hey Sean, there's no contact email I'm afraid. Have you tried to recover your gmail account yet?
Replying to @JagexSupport
There's no time limit. Rs buddy doesn't prove you didn't bot, as it's very possible to use e.g. AHK while using rsbuddy
Replying to @JagexHelpSamo @JagexSupport
be reviewed and you will be responded to within 28 days. Give it some time :) 2/2






