Jeff Forderer (@JeffForderer) header
Jeff Forderer (@JeffForderer) profile picture

Co-Founder of @PTPCX. CX Transformation. Holacracy. Emotional Intelligence. Husband and Dad. DFS. Horse Racing. #Bitcoin

El Dorado Hills, CA
Joined May 2009
Photo by Jeff Forderer (@JeffForderer)Photo by Jeff Forderer (@JeffForderer)Photo by Jeff Forderer (@JeffForderer)Photo by Jeff Forderer (@JeffForderer)Photo by Jeff Forderer (@JeffForderer)Photo by Jeff Forderer (@JeffForderer)
Jeff Forderer retweeted
In this article, we delve into the intricacies of modern customer loyalty rewards programs, outlining three fundamental insights that retailers need to grasp to thrive in this dynamic environment ow.ly/kjeJ50R7Z5Q
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My pick to win the @KentuckyDerby is Mandarin Hero. #PTPRosesContest
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Join us at the Customer Response Summit in Austin! We’ll be sharing insights on ChatGPT, Agent Empowerment and more. Not too late to register! bit.ly/3Gg9ZNy
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The dynamic duo started way back. Happy birthday to my brotha! 🙌🏽❤️ Just getting started ✊🏽 @WMckennie
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You won’t see a single goal in this video. But still 135 seconds of Pelé game will tell you why he has been the greatest ever. An absolutely incredible video. Messi+Mbappé+Cristiano Ronaldo = Pelé
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AI is taking over the internet. But 99% of people aren't utilizing it. Here are 10 mind-blowing AI websites you should know about:
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My pick to win the #KentuckyDerby is Pioneer of Medina. #PTPRosesContest
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Customer wait times are at 20-year highs for contact centers. According to ICMI research 8 out of 10 contact centers plan to expand their workforces this year. ow.ly/aWfF50IYBkB
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Over the last few years, I’ve grown my bootstrapped business to $50M+ in revenue. The headline sounds great, but it wasn’t pretty. There was a lot of failure, misstep and doubt along the way. Here are 20 hard earned (non-fortune cookie) lessons, I picked up along the way:
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I read all 40,000 words from Jeff Bezos' Amazon shareholder letters. Here are 9 lessons worth your time:
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20 things I wish I could tell my 18-year-old self:
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* U.S. Tax revenue: $2,170,000,000,000 * Fed budget: $3,820,000,000,000 * New debt: $ 1,650,000,000,000 * National debt: $19,271,000,000,000 * Recent budget cuts: $ 38,500,000,000 Let's now remove 8 zeroes.
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Hey @espn, I’d like to buy and reimagine the X Games. Here’s my plan (RT if you’re interested):
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The first blue dot (ATH) has landed! The alignment is wondrous, this is what human psychology looks like in a programmed money. #Bitcoin
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How to Win (without talent or luck):
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Soak in the world of @SahilBloom I organized and distilled his educational threads into a summary of big ideas What he’s taught us about how to think, errors to avoid, and personal growth:
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Jeff Forderer retweeted
The critical difference between building on top of a #platform and configuring an application is that the latter had to anticipate your use case. Hence, most enterprise apps are not platforms and will ultimately lead to customageddon. leanpub.com/platformstrategy
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