jeff lee

#NESOutageAlert January 25 10:30am The combination of freezing rain and ice has impacted the NES service territory overnight, with trees being weighed down by ice causing them to snap and take down power lines. Right now, nearly 200,000 customers are currently without power, and at least 7 broken poles have been reported across our service area thus far. Our teams are fully staffed and already in the field assessing damage and beginning repairs, and contract crews have been called in to assist. Since yesterday, crews have been operating in continuous rotations, and they will remain on extended 14–16‑hour shifts to ensure we can continue responding to outages quickly. This will be a longer outage which could span over days or longer. We have additional resources through mutual aid and supplemental crews on their way. As of 7 a.m. this morning we have 120 NES lineworkers, and 40 contracted lineworkers. This evening we will have 80 lineworkers mobilizing to Nashville and another 75 planned to arrive at 7 a.m. tomorrow. Along with city officials, NES is asking for the community’s help. If your power is out, do not call 911. We need to keep those lines open for emergencies. But if you see a downed power line, that is an emergency, so that is when it is appropriate to call 911. We ask that everyone stay away from downed power lines, and to always assume they are live and dangerous. How to Stay Updated ● Report outages through the NES outage map, by texting OUT to 637797 (NESPWR) from the phone number linked to your account, or by calling (615) 234‑0000. ● NES will share restoration information on X (formerly Twitter) and Facebook throughout the event.