Revolut co-founder and CEO Nik Storonsky on building a full-stack AI employee with today’s technology: “I think we’re just in the beginning. We automated customer support, so 90% of all customer support team is automated now. Before, it used to be 5,000 people plus. Now it’s much less.” “Obviously, engineering is automated as well. We increased speed of engineers by 30%. Translation, cross-selling as well, done by LLMs now. A lot of things.” “I think the ultimate goal, or at least a bet for us now, is to be able to build a full-stack AI employee. I think it’s completely doable with current technology.” “It’s not like a chat tool or another interface where you tell what to do and then it produces something.” “No, it’s more like an AI employee which can join calls with you, which has email, which has a Slack account, which has access to all internal back-office systems and can do work.” “I think that’s kind of the ultimate goal that, sooner or later, the majority of companies will come to.” FT: @davidsenra @NStoronsky

Reddit post from 12 years ago where is he now?