Kevin Jens Cox (@KJCox) header
Kevin Jens Cox (@KJCox) profile picture

Kevin Jens Cox

@KJCox

Marketing Consultant, AI/ML Maven, Startups https://nitter.gq/t.co/3cK40ZhfHr…

 San Francisco
Joined May 2008
  • Tweets2.3K
  • Following412
  • Followers921
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Photo by Kevin Jens Cox (@KJCox)Photo by Kevin Jens Cox (@KJCox)Photo by Kevin Jens Cox (@KJCox)Photo by Kevin Jens Cox (@KJCox)Photo by Kevin Jens Cox (@KJCox)Photo by Kevin Jens Cox (@KJCox)Photo by Kevin Jens Cox (@KJCox)Photo by Kevin Jens Cox (@KJCox)Photo by Kevin Jens Cox (@KJCox)Photo by Kevin Jens Cox (@KJCox)
The #SlackCommunity San Francisco chapter is back! 🎉 Meet local leaders and discuss how Slack enables teams to work efficiently and seamlessly with customers. Leave with practical tips and best practices for implementing Slack at your organization. bit.ly/3SAXLEL
Strategies and Solutions for Slack-Powered Customer Experience

Strategies and Solutions for Slack-Powered Customer Experience

In-person Event - Q1 meeting of the San Francisco Slack User Community. We will be sharing strategies and best practices for creating Slack-powered customer experiences from local support Bay Area...

slackcommunity.com
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Did I get this right?
Image from Devansh: chocolate milk cult leader (@Machine01776819)
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If you're looking for a passionate developer 🥑, I'm looking for a new challenge. Preferably in the #Java space, but not necessarily. Open for all ideas. #devrel #developeradvocate #developerrelations PS: feel free to re-share with your network 🙏
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Kevin Jens Cox retweeted
Foqal (@foqal) profile picture
Foqal@foqal14 Sep 2023
Your premium customer support ops feeling like a Rube Goldberg machine! STREAMLINING MESSAGING-BASED CUSTOMER SERVICE FOR INCREASED CSAT & REDUCED COSTS Webinar: Tues, Sept 19th@10am PDT SINGUP>>> bit.ly/456cyv7
Image from Foqal (@foqal)
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Kevin Jens Cox retweeted
Yotascale (@yotascale) profile picture
Yotascale@yotascale30 Aug 2023
Howdy #ELC come play The Cloud Cost Game at Yotascale booth for chance to win a Yeti thermos
Image from Yotascale (@yotascale)
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Kevin Jens Cox retweeted
Jure Leskovec (@jure) profile picture
Jure Leskovec
@jure26 Jul 2023
Come join our next webinar on using predictive #MachineLearning to personalize notifications, messages and offerings that drive an optimized customer relationship.
Image from Jure Leskovec (@jure)
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Kevin Jens Cox retweeted
Kumo (@Kumo_ai_team) profile picture
Kumo@Kumo_ai_team15 May 2023
Be sure to join us for tomorrow's webinar Link Predictions with #GraphNeuralNetworks. Learn from industry experts and see real-world examples. Register now
Image from Kumo (@Kumo_ai_team)
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Kevin Jens Cox retweeted
Brian Solis (@briansolis) profile picture
Brian Solis
@briansolis24 Jul 2022
Even the smallest actions are steps in the right direction.
Image from Brian Solis (@briansolis)
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Kevin Jens Cox retweeted
Tyler Jewell (@TylerJewell) profile picture
Tyler Jewell@TylerJewell10 Jul 2022
linkedin.com/posts/activity-… Great oppty to be the first marketing hire in a Kubernetes security company that has a novel approach to appsec which has discovered dozens of new CVEs. Please feel free to ping me for more info.
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Kevin Jens Cox retweeted
TheLoops (@TheLoopsAI) profile picture
TheLoops@TheLoopsAI7 Jul 2022
Here's a great article by TheLoops CEO Somya Kapoor on Intelligent Real-Time Support and the Strategic Value of a Mission Control Center. Shoutout to @StossInSupport for his insights. hubs.ly/Q01gjBJr0
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Kevin Jens Cox retweeted
TheLoops (@TheLoopsAI) profile picture
TheLoops@TheLoopsAI17 May 2022
Exciting news! TheLoops launches on Zendesk Marketplace bringing realtime contextualized support to Zendesk! hubs.ly/Q01bsLQH0 #SupportOps #RealtimeSupport #Zendesk #TSIAWorld
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Kevin Jens Cox retweeted
TheLoops (@TheLoopsAI) profile picture
TheLoops@TheLoopsAI27 Apr 2022
New research from @Accenture shows that support leaders achieve 3.5X more revenue growth using predictive insights. Check out the article: hubs.ly/Q018XrVb0 #CustomerSupport #SupportOps #CustomerSuccess #IntelligentSupportOperations #CX
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Kevin Jens Cox retweeted
TheLoops (@TheLoopsAI) profile picture
TheLoops@TheLoopsAI6 Apr 2022
Resolving ticket backlogs takes more than #NLP: hubs.ly/Q017v5ml0 #SXLive22
Image from TheLoops (@TheLoopsAI)
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Kevin Jens Cox retweeted
TheLoops (@TheLoopsAI) profile picture
TheLoops@TheLoopsAI15 Feb 2022
Learn how Upstart #personalized their #CustomerExperience by providing #ContextualData to their agents in #realtime. Don't miss this engaging discussion with TSIA's John Ragsdale, TheLoops' Somya Kapoor, and Upstart's Rahul Bhat. Register now: hubs.ly/Q014ch450
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TheLoops (@TheLoopsAI) profile picture
TheLoops@TheLoopsAI17 Jan 2022
It's happening Jan 26th! Don't miss this panel by @TSIACommunity. Industry experts discuss the importance of a master data strategy to stay ahead of rising customer expectations. #CX #VirtualSummit #CustomerDelight #DataStrategy #HyperPersonalization hubs.ly/Q0127P-p0
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TheLoops (@TheLoopsAI) profile picture
TheLoops@TheLoopsAI23 Nov 2021
The #AI revolution has reached #CustomerService – don't miss this critical webinar from #TheLoopsAI theloops.io/bringing-human-c…
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Kevin Jens Cox retweeted
TheLoops (@TheLoopsAI) profile picture
TheLoops@TheLoopsAI8 Oct 2021
Heaps of people hrs wasted between support and product teams in #SaaS . See how TheLoops will tame this. theloops.io/blog/cto-on-a-mi… #CX #CustomerSupport
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Kevin Jens Cox retweeted
TheLoops (@TheLoopsAI) profile picture
TheLoops@TheLoopsAI29 Sep 2021
#SaaStr Make Support a Competitive Advantage with #TheLoopsAI thinkhdi.com/en/library/supp…
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Kevin Jens Cox retweeted
TheLoops (@TheLoopsAI) profile picture
TheLoops@TheLoopsAI1 Sep 2021
Meet the CTO of TheLoops Ravi Bulusu in this fireside chat, and learn how we're transforming #customersupport ow.ly/a3gb50G2Dei
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Kevin Jens Cox retweeted
TheLoops (@TheLoopsAI) profile picture
TheLoops@TheLoopsAI18 Aug 2021
TheLoops is hiring Sr Sales Development Rep experience in support tech or AI. Fantastic opportunity to get on the growth elevator and ride it to the top! ow.ly/zfiU50FT72F
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