Replying to @bookingcom
@bookingcom have replied privately again. Looks like they donβt want to publicly explain that after everything weβve been through, their resolution is Β£12.51
We have kept every email, message, video & call record.
This isnβt going away.
@BBCWatchdog @WhichUK @CitizensAdvice
UPDATE 2 weeks on.
We are STILL waiting for Booking.com and North East Executive Stays to resolve what happened to our family in Sunderland.
After my last post, Booking.com contacted us and we provided all the requested booking details.
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Almost 2 weeks on and our complaint with @bookingcom and North East Executive Stays is STILL unresolved.
Continued in comments
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Almost 2 weeks on and our complaint with @bookingcom and North East Executive Stays is STILL unresolved.
Continued in comments
After countless calls, messages and hours on hold, weβve now been told Booking.com had tried to close our case as unsuccessful because they couldnβt contact the property. It has since been reopened and escalated to higher management.
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Replying to @OctopusEnergy
@OctopusEnergy your customer service is brilliant. I just wanted to let you know that.
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I wonder how many of us came out of twitter retirement today to have a peek at the fall out? π«£
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After 16 years Iβm abandoning Twitter and deleting this app.
This Trump loving space isnβt what it used to be and I hope it getβs sold and can one day return to its former glory.
ππ»
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I hope whoever invented the spider catcher is happy and has the best life and is rich and healthy.
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Got presale tickets for The Script and they didnβt make me buy a cd first so my day isnβt completely ruined ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ» #coldplay #thescript
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Donβt message me telling me youβre upset about animals dying when youβre eating a dead animal, wearing a dead animal and probably sitting on a dead animal.
Open your fucking eyes.
#GrandNational #Hypocrites #speciesism
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Today someone offered me money for photos of my feet.
I donβt even have nice feet. I have big feet. Big feet that arenβt going to be photographed and sent to strangers π€£
Was tempting for a minute π€£
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Not me thinking I was going to miss @takethat touring for the for first time ever and then getting free tickets from work π so happy @ninabgood
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