Identified: We are continuing to work on a fix for this issue. stspg.io/33d7ecaf2?u=yz9366l…
Scheduled (May 5, 2019, 02:00 UTC): We will be performing maintenance activity on server. restricted set of customers will be affected. stspg.io/42b7b8bb8?u=r0y7yws…
In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. stspg.io/42b7b8bb8?u=tzzhkjr…
Scheduled (Apr 28, 2019, 03:00 UTC): We will be performing maintenance activity on server. restricted set of customers will be affected. stspg.io/660b377f8?u=pr9n8gt…
In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. stspg.io/660b377f8?u=4p5csk9…
Identified: Starting April 25, 2019, 09:45 EST we are experiencing an incident: Kayako Classic platform is unavailable. This is affecting a restricted set of customers.
We are working on the resolution and expect to have it resolved with… stspg.io/7e8801bed?u=3yx6lr1…
Monitoring: A fix has been implemented and we are monitoring the results. stspg.io/7e8801bed?u=lmp0ksg…
Identified: Starting April 25, 2019, 09:45 EST we are experiencing an incident: Kayako website support.kayako.com is unavailable. This is affecting all customers.
We are working on the resolution and expect to have it resolved withi… stspg.io/4acbdbcdc?u=lh6954x…
Monitoring: A fix has been implemented and we are monitoring the results. stspg.io/4acbdbcdc?u=5g259g5…
Scheduled (Apr 21, 2019, 03:00 UTC): We will be performing Database migration activity for 1 client. stspg.io/79bf85777?u=bwtm3y5…
In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. stspg.io/79bf85777?u=t9kcx6q…