He seems to gave forgotten he works for the people not the other way round.

What a twat.

I did jury service in my 20s too. Bloke accused of nicking mail bag with £80k in it off an Edinburgh to Glasgow train. Guilty as sin.

Yup.

Good news!

The new owner tried to get rid of the rude staff. It was pointed out that this was the USP. We were once made to move table mid course. To a different floor.

Aviva.

I only found out as all the buses are on divert.

I love that. “Drop us a WhatsApp message” and that then stays on unread for days

Godfather of a friend. She’s not complimentary

Axa

If you know you need to speak to a person start off saying “I want to speak to an agent” and don’t select any of their options it’ll put you straight into the queue

So have beaten renewal price from existing insurer by £480. Included in that saving is a policy to take my excess down to zero. What a shitshow.

Is there any financial services organisation not experiencing extremely high call volumes currently?

Obviously I hope that the results are clear!

Exactly.

6 or -6

Many of us do.

Thank you. I am too.

If you tell them your pain score is higher than 7 they keep you on the good stuff longer in my experience. I have had a few good chats with the anaesthetists about pain relief as they’re hooking me up and then quoted it back on the ward.