Husband to one. Dad to four. Pops to more and more. Pastor of Guest Services & Events @SummitRDU.

Durham, NC
Joined July 2009
What Walt Disney teaches us about calling gifts out of those we lead: peoplearethemission.com/2026…
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"When you become the leader, the center of gravity is no longer about yourself." - Multipliers, @LizWiseman peoplearethemission.com/2020…
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"If I were new, what would I need?" That question is key to helping your vols construct an others-centered focus: peoplearethemission.com/2020…
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How do you equip the volunteers you have? Here are nine hand-picked posts that'll answer that very question: peoplearethemission.com/2020…
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"When we don't see a problem, we can't solve it." - Dan Heath, Upstream. peoplearethemission.com/2020…
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"The common habit of working in a state of semi-distraction is potentially devastating to your performance." - Cal Newport, "Deep Work" peoplearethemission.com/2020…
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"If serving is beneath you, then leadership is beyond you." peoplearethemission.com/2020…
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Need a good solution when you have outdoor volunteers and the weather is cold? I gotcha covered: peoplearethemission.com/2020…
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Pixar fans, prepare to have your world rocked: the studio actually *pays* people to mess up their films. Here's what that means for those of us in the polished world of guest services: peoplearethemission.com/2020…?
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"…our cognitive abilities do not remain static over the course of a day…We are smarter, faster, dimmer, slower, more creative, and less creative in some parts of the day than others." - "When" @DanielPink. peoplearethemission.com/2020…
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If everyone in the church should keep up with everyone in the church, soon enough no one will keep up with anyone. peoplearethemission.com/2020…
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Are we aware of the areas where our guests are unaware? peoplearethemission.com/2026…
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We’re comfortable with it. We get it. But our guests don’t know it: peoplearethemission.com/2026…
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When a volunteer tells you they're exhausted, it's not a time to beg, bribe, or berate them. It's a time to believe them. peoplearethemission.com/2020…
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Our guests don't need our volunteers to perform Herculean feats. They just need them to be present. peoplearethemission.com/2020…
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Do You Know What Your Guests Don't Know? peoplearethemission.com/2026…
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Do you have a way of investing in your high-capacity volunteers? Here's our model with a step-by-step how-to guide: peoplearethemission.com/2020…
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If you have a space for your volunteers, it ought to be... (dramatic pause) ...a space for your volunteers. peoplearethemission.com/2020…
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Four questions to ask when considering whether "family parking" is a priority for your church: peoplearethemission.com/2026…
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