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Let's Chat

@Letschatcs

Let's Chat Consulting. Customer Service | Service Excellence | https://nitter.gq/t.co/8QX3y5unDp Freshsales implementation | Training. Ask how we can help your business.

 Toronto, Ontario
letschatconsulting.com/
Joined September 2016
  • Tweets1.7K
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  • Followers2.7K
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55% of consumers and 75% of business buyers expect personalized offers. How can #AI enable innovation in sales? Check out @Forbes for the answer 👉 sforce.co/2YhNZwa
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Get a high-level look at how Salesforce search works: sforce.co/2WlErwi
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Let's Chat retweeted
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Simplus@simplusnow2 Feb 2019
#Simplus booth at the Silicon Slopes Tech Summit 2019! #ssts19 #siliconslopes #utahtech #technology #cpq #salesforce
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MuleSoft (@MuleSoft) profile picture
MuleSoft
@MuleSoft25 Jun 2018
What is a great customer experience? 8,000 consumers helped us answer this question and detailed their frustrations with disconnected experiences. See what they said.

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Let's Chat retweeted
Shep Hyken (@Hyken) profile picture
Shep Hyken
@Hyken24 May 2018
If you aren’t focused like a laser on your customers, then you are at risk of losing them to a competitor who is.
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— 42% of #CustServ agents unable to efficiently resolve issues — 9/10 customers say they'd pay extra for better service #CX — 55% customer service requests on social media aren't even acknowledged sforce.co/2rzmbSr [#CustomerSuccess]
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Shep Hyken (@Hyken) profile picture
Shep Hyken
@Hyken10 May 2018
Everyone must step up and be a role model for others to emulate, especially leadership. Treat each other with the same respect and dignity as you would the customer – maybe even more so.
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Do you need help managing your #smallbiz? Check out @SBAgov’s FREE virtual conference during #SmallBusinessWeek 👇 sba.gov/national-small-busin…
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Let's Chat retweeted
MuleSoft (@MuleSoft) profile picture
MuleSoft
@MuleSoft22 Feb 2018
We surveyed 650 IT leaders to bring you 2018's top digital transformation trends and challenges. See what they said. nitter.gq/cards/po5f…
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Customer Service Daily is Out! A Compilation of #Custserv & #CX Articles bit.ly/2mSX6Q4 via @Hyken Insights on #AI, #B2B #smm & influencer #marketing from @MarshaCollier @jaybaer @dgingiss & more...
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Salesforce #nonprofit solution works very well for NGO needs & can serve a large variety of the services that you need. Every #CRM is different, so how can you be sure that #Salesforce is the right choice for u? lnkd.in/eB_9tgT #nptech #YoRenuncio #FelizMartes #TurgutÖzal – at United States
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“Artificial intelligence is the next revolution in customer service” #AI #custserv theglobeandmail.com/business…
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Leap Rail (@LeapRail) profile picture
Leap Rail@LeapRail16 Apr 2018
Top Reasons Why Predictive Analytics is Important Today - A Quantzig Whitepaper businesswire.com/news/home/2…
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Tony Bodoh (@TonyBodoh) profile picture
Tony Bodoh@TonyBodoh16 Apr 2018
Empathy will be the greatest disruptive force of the next few years because it is the foundation for all truly valuable innovations and customer experiences. #custexp #custserv #CX #entrepreneur #tech #business #leader #disruption #marketing #CEO #womeninbusiness #HR
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JA-NEO (@ja_neo_) profile picture
JA-NEO@ja_neo_15 Jan 2018
Replying to @PtboFundraisers
Salesforce has a Not-For-Profit service, which we've been using to track investors, volunteers and other key persons.
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Customer service resources is out! paper.li/VGSresources/135317… #custserv Stories via @creativevirtual #automation
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How to manage your customers through twitter? Learn the skills from experts! build loyalty. build product! #CustomerExperience #CustomerService #custserv #Customer #Experts bit.ly/2DMT5XW
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87% of #nonprofit and higher education respondents indicate that Salesforce.org is helping them advance their mission. We help nonprofits go faster and farther with Salesforce stwb.co/zhlzrpc
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Proactive Customer Service Leads to Improved Experience bit.ly/1KM9BR9 #custserv #custexp
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Shep Hyken (@Hyken) profile picture
Shep Hyken
@Hyken14 Apr 2018
Replying to @Letschatcs
The customer doesn't care if the agent specializes in a particular channel. The customer cares that whatever channel they are on the agent will give them the experience they want.
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