The UCP shares "What matters to me" with all health and social care professionals who look after you, across London. Visit our website to get in touch.
London
Joined May 2022
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Universal Care Plan for London retweeted
A year ago this week the @LondonUCP expanded so even more Londoners with long term conditions benefit from the joined-up care it supports. You can find out about the positive difference this is making here: bit.ly/4afM5QF
Universal Care Plan for London retweeted
Thank you to everyone involved in the work of OneLondon during 2025 and making such a positive difference to health and care across the Capital and beyond.
We are delighted to bring you our 2025 Highlights Report that you can read here: bit.ly/3YAfP48
🚨 After the next system update, users will be able to add an alert that a person has a catheter.
This update will help urgent care services assess and treat people safely, quickly, and effectively during emergencies, and improving communication between services.
UCP Monthly Report - September 2025
📊 UCP views by urgent care services are up 29.7% so far this year. It's great to see continued growth - supporting more personalised care in urgent situations.
📢 The latest UCP newsletter is out now!
This edition includes:
• A request for GP Connect integration feedback
• Upcoming catheter alerts
• An overview of Role-Based Access Controls
• Upcoming events for care homes and hospices staff
Read it here: ucp.onelondon.online/univers…
💊 UCP Update - GP Connect (Access: Structured Record) Integration is Live
Organisations with GP Connect access can now view medication and allergy details recorded in a person’s GP record directly within the UCP reducing discrepancies and easing administrative workload
📰 This month's newsletter is out now!
This month's edition includes:
✅ UCP functionality and security updates
✅ Memory service pilot
✅ Care Home Learn and Share session key learnings
✅ UCP for people with a learning disability
Read it here: ucp.onelondon.online/univers…
Thank you to everyone who joined our Learn and Share session: Supporting Care Homes with the Universal Care Plan!
It was fantastic to see so many care home managers and support teams come together for this session and we're so grateful for your engagement.
One Care Plan, Many Voices video
Watch our new video featuring clinicians and a member of our People with Lived Experience Group as they share:
✅ Why UCPs are important
✅ What information should be included in a well completed UCP
✅ How this helps
vimeo.com/1112248055/97e98f1…
📰 Universal Care Plan Newsletter - September 2025 is now available
This month's edition includes:
📈 100,000+ Universal Care Plans created
💡 Ageing Well spotlight
📽️ Video: “One Care Plan, Many Voices”
You can read the full newsletter here: ucp.onelondon.online/univers…
The latest Meet Team @OneLondon4 features a UCP Champions, Yomi Ogunsola, the Interim Care Home Quality Nurse at South East London ICB (Bromley).
Read more about the work he is doing to support care home staff use the UCP.
🔗onelondon.online/meet-team-o…
🎉Since going live, over 100,000 Universal Care Plans have been created - helping health & care professionals across London deliver more personalised, coordinated care.
🙏 Thank you to everyone contributing to this achievement.
💡 The Universal Care Plan Learn page is packed with resources to help you.
It’s organised into 3 quick-access sections:
⏰ Got 5 minutes?
🍎 Time for lunch?
📔 Protected learning time
Find the right info, right when you need it.
ucp.onelondon.online/trainin…
Our August newsletter is out now!
This month's edition includes:
✅ Supporting delivery of the NHS 10-year health plan
🩺 Primary care spotlight
🔍 What's next for the UCP
📊 Monthly report
🔗 Read the full newsletter here: ucp.onelondon.online/univers…
The UCP is used across London to help coordinate care for people with complex needs or nearing end of life, reducing avoidable hospital admissions and supports care to be delivered in community settings.
🔗 Learn more: ucp.onelondon.online/univers…
As the NHS 10-Year Health Plan drives change, the UCP is well placed to support delivery across the three major shifts in care:
✅ Treatment to prevention
✅ Hospital to community
✅ Analogue to digital
Read more here: ucp.onelondon.online/univers…
Universal Care Plan for London retweeted
Delighted to introduce Dr Phil Koczan in our latest Meet Team OneLondon feature. Phil is a north east London GP and also has an important role ensuring the voice of clinicians is centre-stage in the development of the OneLondon systems. Read more here: bit.ly/4lIUsHR
We’ve been joining @NHSSELondon Palliative & End of Life Care Team's tea trolley dashes across renal wards.
A great way to engage staff, raise awareness, address misconceptions & remind teams to record Advance Care Planning in the UCP!
The final dashes are tomorrow!
📰 The July UCP Newsletter is out!
This month’s edition includes:
✅ Urgent care usage continues to rise
✅ Supporting people with learning disabilities
✅ Sickle cell and UCP
✅ Dates for your diary
Catch up here: ucp.onelondon.online/univers…