Finding your way should be simple.
This summer, Metra installed the first elements of its new systemwide wayfinding program at the Edgebrook Station along the Milwaukee District North rail line, creating a real-world pilot for the next generation of station signage. The installation is part of a broader effort to replace and add more than 20,000 signs across the system network, improving accessibility, readability, and travel guidance for customers.
The new signs are designed to help riders move through stations more confidently, whether they're identifying platforms, locating accessibility features, finding customer information, or navigating safely to their destination. The Edgebrook pilot allows Metra to evaluate the new standards before expanding them across the system in the years ahead.
By investing in clearer, more consistent wayfinding, we're making every trip easier to navigate while strengthening the Metra experience for current and future riders.
Built Today. Better Travel Tomorrow.
#Metra #BuiltTodayBetterTravelTomorrow #CustomerExperience #Accessibility #Wayfinding #TransitInfrastructure #PublicTransportation
Thank you for celebrating with us!
I recently joined @Metra officials in a press conference to celebrate their new battery-powered trains. As the company begins replacing its diesel-fueled trains with new, zero-emission electric train cars, our communities will enjoy quieter rides, cleaner air, and more sustainable transit.
Here’s to the future of transit!
Metra retweeted
‼️ Don't forget to tell us what improvements you want to see across Chicagoland public transit. Over 4,000 riders have already responded! 🖊️ Take the survey before it officially closes tonight: polco.us/n/res/vote/northern…
📢 NITA is developing its first regional budget and wants to hear which transit improvements are most important to you! Your feedback will help shape future investments across CTA, Metra, and Pace.
Survey now available in English and Spanish: polco.us/n/res/vote/northern…
Metra Service Stars ⭐
Sometimes the most important part of the job goes far beyond onboard safety.
We're recognizing the onboard crew of Rock Island Train 402, Michael Hensley, Anthony Bruce and Michael Wellner, for their compassion and professionalism when they encountered a young person in crisis near Auburn Gresham Station.
After noticing the individual on the tracks, the crew quickly responded, helping the person to safety, remaining with them, and treating them with dignity and kindness while waiting for first responders to arrive.
Multiple customers took the time to commend the crew, noting how calmly and respectfully they handled an incredibly difficult situation.
Thank you, Michael, Anthony and Michael, for demonstrating the care, compassion, empathy and dedication that define excellent customer service and embody Metra's commitment to serving our communities.
#MetraServiceStars #ServiceExcellence
Metra and local officials welcomed riders to LaSalle Street Station today to give them a sneak peek at a revolutionary new battery-powered trainset that will allow the agency to operate more effectively and efficiently and in a more environmentally friendly manner. View the news release: metra.com/newsroom/metra-dis…
The DuPage Railroad Safety Council's Biennial Safety Summit is approaching! Join us on October 21 for this free event, sponsored by both the @DuPageRRSafety and Metra.
The summit brings together railroad professionals, public safety officials, government partners, educators, and community stakeholders to share knowledge, strengthen partnerships, and advance railroad safety throughout our region. You are invited to attend in person or virtually.
This year's focus is Reducing Suicide Risk. Attendees can look forward to:
- Expert presentations on suicide prevention, the media's role, and engineering behavior through technology
- Updates on railroad safety initiatives and best practices
- Opportunities to network with railroad, public safety, and community partners
- A complimentary lunch for in-person attendees
There is no cost to attend, but advance registration is required.
Register here: dupagerailsafety.org/events/…












