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Outsourced computer network support, MSP, virtual help desk, custom application development, VoIP telephony, and CIO consulting. Since 1977.

Miami, FL USA
Joined June 2011
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One week away! Could your team spot a convincing fake email or video? Join ICG’s executive panel, The New Cybercrime, for practical insights on AI impersonation, deepfake fraud, and verifying requests—no sales pitch. Save your spot via the link in the comments.
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Seeing isn’t always believing. AI makes fraudulent videos convincing. Can your team verify requests? Join ICG’s The New Cybercrime panel on AI impersonation, deepfake fraud and practical verification. 📅 Nov 12 | 10 AM EST | Online No sales pitch—just insights.
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This Halloween, the biggest scares aren’t at your door—they’re in inboxes, calls, and AI tools: convincing phishing, cloned voices and identities, and business data shared with unapproved platforms. Threats evolve, but smart security habits still matter. #Cybersecurity #Halloween
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Just because it still works doesn’t mean it works well. An aging computer or server may lack security updates, slow productivity, or be close to failure. Technology has a lifespan. Plan a replacement before a costly breakdown. Call 305-594-0848.
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Urgency is a common phishing tactic. Invoices, password resets, or “CEO” messages may rush you. Before clicking, ask: Is it expected, normal, and verifiable another way? Slow down—verify first. Comment “VERIFY” for tips.
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When someone leaves, remember to: ✔ Disable their account ✔ Remove access to files and systems ✔ Collect company devices and credentials ✔ Review admin privileges Schedule a discovery call to ensure former employees no longer have access.
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Cybersecurity isn’t just IT’s responsibility—every employee helps protect your business. Whether questioning unusual invoices, removing former employees’ access, sharing files securely, or speaking up, every good decision strengthens your business.
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Some advice deserves to be left on read. But cybersecurity myths have a way of sticking around even after they're proven wrong. Believing them can create the blind spots cybercriminals are counting on.
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Reusing passwords across email, banking, and payroll puts those accounts at risk if one is compromised. Use a unique, long password for each account, avoid predictable details, and store them in a password manager. Share this reminder to help everyone stay protected.
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Disaster-ready businesses know recovery isn’t luck — it’s clear planning and an accessible plan. A recovery roadmap is a key security investment. Comment "HELP" for experts to review your disaster recovery plan before 2026.
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“Better to have it than need it.” Don't wait for a cyberattack, outage, or disaster to build your recovery plan. Build backups now, before you need them. Schedule a discovery call: icgi.com
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September is National Preparedness Month. Prepare for weather and IT disruptions—cyberattacks, hardware failures, outages, social engineering. Disasters are unpredictable; set security processes and plans to stay resilient. Comment “PREPAREDNESS” for help.
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AI can do a lot for your disaster preparedness plan: Document processes faster Create checklists and response playbooks Identify gaps Simplify technical information Keep documentation current Unfortunately, it can’t be your whole disaster preparedness plan.
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Strong businesses rely on planning, not motivation. Before Q4: Have we reviewed priorities? Are key processes documented? Have we fixed recurring issues? Have we tested backups and recovery? Are we meeting our IT provider? If any answer is no, act today.
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End of summer is calm before the year‑end sprint. Run back-to-business checklist to finish strong: ✅ Re-evaluate priorities ✅ Review tech spend ✅ Equip your team ✅ Clear lingering tasks This reset favors growth over setbacks. #smallbiz #business
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Yyou’re busy — we get it. But a small IT snag can snowball: outdated hardware, flawed processes or untested plans turn into costly outages. Fit regular maintenance into your schedule. Call 305-594-0848 to stop small issues becoming big ones. #ITsupport
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