North American Coating Laboratories is the source for all of your thin-film coating needs on glass and plastic. Call us today at 866-216-6225 ext 110

Mentor, Ohio
Joined January 2012
Big news: NACL has achieved CMMC Level 2 certification! Independent validation of CUI safeguards within our assessed environment. This is a milestone worth celebrating. Proud of the team behind it! #CMMC #OpticalCoatings
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Hosting #USAMfgHour is fun! 😍 Don't miss out! Join us every Thursday at 1pm CT. We will be discussing hot topics in the industry with other Manufacturing Industry Professionals. 📣 Want to host a chat? Let us know! @Radwell_Intl @DCSCInc @SocialSMktg
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What a great day to explore the world of AR/VR! #AWE23
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Thanks for joining us today for our chat on Getting Feedback from Your Teams! #USAMfgHour is every Thursday at 2pm Eastern/1pm Central! See you next time! It was a blast! 😃Kelley!
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NACL: Obviously! I’m with all our #USAMfgHour friends!
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Bonus: How about some feedback for us! Did you have a good time during the chat? #USAMfgHour
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A6: Action it! Bonus Info: Sometimes the answer will be no, but it is important to action and respond to each piece of feedback. When you leave someone hanging or they don’t see progress, team members may be discouraged. #USAMfgHour #Feedback
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Don't just talk about it! Take action! #USAMfgHour
Replying to @NACL_IND
A6. Clarify, then, make a plan, and if within your power, act on it. #USAMfgHour
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Q6: What should you do with the feedback you receive (after thanking your employee/teammate)? #USAMfgHour #Leadership #CompanyCulture
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A5: Thank them or show gratitude! Bonus Info: Even when it is tough to hear, feedback is vital to continuous improvement and as leaders we need to be sure to express our appreciation for the information provided by our teams. #USAMfgHour #Leadership #Culture
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Thank you are two very powerful words! #USAMfgHour
Replying to @NACL_IND
A5. Listen and acknowledge, then say thanks. #USAMfgHour
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Q5: What is the first thing you should do when a team member provides you with feedback? #USAMfgHour #Leadership #Feedback
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Hint: The absolutely very first thing....#USAMfgHour
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A4: Ask for it! Bonus Info: Asking a specific question can get the ball rolling. Examples include: How can we make meetings more effective? Do you feel your ideas are being heard by the team? Are you feeling supported by leadership? #USAMfgHour #Leadership
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A3: Defensiveness from leadership and lack of accountability. #USAMfgHour #Feedback #CorporateCulture
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Extra Extra Info: Owning your mistakes and holding yourself accountable have an added benefit. Showing your vulnerability can help encourage your teams to show theirs and seek out support when needed. #USAMfgHour
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Extra Info: You asked for the feedback, you need to prepare yourself for it both positive and negative. Also, when you mess up, you have to hold yourself accountable to your team. #USAMfgHour
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Q4: You’ve created the culture and you’re ready for feedback. What is one simple way to get it? #USAMfgHour #Feedback #CompanyCulture
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