✝️ | Co-founder @ OTW Shipping | Fulfillment designed to feel like your own personal warehouse team 📦
Tolland, CT
Joined December 2011
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Quiet Logistics, Veyer, and now XB Fulfillment winding down…
In other words, running a 3PL is very, very hard, whether you’re shipping 100 orders per day or 10,000.
If anyone needs help relocating, happy to recommend some good groups we know in any specific niche.
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@AmericanAir you recently left my pregnant wife and I stranded at O'Hare freezing overnight w/o our luggage you forced us to check after cancelling a flight due to lack of pilot/crew.
We rebooked for the same flight the next morning.
Despite your email confirming that your ...
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If you need to set up US fulfillment with de minimus over, LMK!
We’re offering limited slots right now for:
- Expedited onboarding to be ready to fulfill ASAP
- Free initial receiving
- Free month of storage
- Q4 overflow storage
And if we’re not a fit, I know someone who is.
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Calling Shopify Order Routing Experts
Client has their WH & our WH in Shop. We only stock some SKUs
They want US orders we have full stock assigned to our loc in Shop
Intl & orders we dont have full stock for assign to their WH, even if they dont either. No split ships
Ideas?
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I want to thank @aaronrubin and the ShipHero team for hosting an incredibly unique and focused event.
What we took away will be incredibly valuable for our team and met lots of awesome 3PL owners of all sizes!
Excited for some of the new ShipHero features as well.
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Just had a brand send me their PLD from a certain large 3PL and it’s the worst one I’ve seen…
10x8x3 (.13cft)
38oz
4 units
$28 (all fees included which is negligible at that point) 🤯
They’re overpaying by roughly $19 after p&p fees. Disgusting.
If anyone wants an audit LMK.
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Section 321 from China ends on May 2nd.
Lots of brands reached out when tariffs/321 were up in the air a few months ago. Some waited to see.
Of those, a few already reached back out... it's going to be an interesting next 30 days as brands rush to move fulfillment to the US.
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Flying out to SLC to move 1,500 pallets this next week to our new facility. Sleeping in the warehouse. Showers are for the weak!
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Never interrupt a man when he’s cycle counting.
He will lose count 100% of the time.
And it will always be on the little bracelet SKU with 792 units in the bin.
And he will have assuredly been on bracelet #744.
One of the least fun parts of starting a 3PL was having to personally guarantee our first warehouse lease.
Personal guarantees are daunting 😅
Never posted much about OTW, but it’s to start…
A bit about us!
2020:
- Started in 2,500sft sublease
- Basically Parker (my co-founder) doing p&p and ops + me remotely doing the rest
- Parker was in school still
- I was working full-time
- 100 order days were exciting
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14k orders shipped since Friday from our newly opened CT location. All orders in before 12 went out same day.
20k orders total with our UT location.
Team absolutely crushed it!
@weareshiphero ‘s bulk ship feature has been used + abused along with order status for prefiltering.
13 hours, 0 cups of water, 1 granola bar.
Working from the trenches on Black Friday in our CT warehouse that opened in May and shipped 5300 orders yesterday (all orders in by 12 shipped) was fun 🤠
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Anyone know a bankruptcy lawyer we can chat with?
One of our clients in AU declared bankruptcy and we need to clear ~50 pallets out of our warehouse, but not sure legally what our options are and they have not provided us a trustee contact or anything and it has been months.
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Does anyone have a support contact at Google for business profiles? Been trying to verify our new location for months and the process is not working. Their automation rules won’t allow support tickets for unverified locations and we have no way to get in touch with a real person.
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