Hello, we're O2 in the UK đź’™ Part of Virgin Media O2 #EssentialForLiving

UK
Joined June 2008
Include

Only show posts containing:

Exclude

Hide posts containing:

Time range
-
Minimum likes
Replying to @Rossking80
Hi there, we're sorry to hear this. Please send us a DM so we can assist you further. xitter.cf/messages/compose?recip…

1
15
Replying to @SmithLovelace
We completely understand your point of view. When you place a pre-order, you expect the device to be available within the timeframe originally provided. Unfortunately, with some new device launches, demand can exceed initial stock allocations, (cont) bit.ly/4z93yEH xitter.cf/messages/compose?recip…
21
Replying to @getmossfit
Hi, thanks for getting in touch. We're sorry to hear that you're continuing to receive messages from someone you don't know, and we understand how stressful and disturbing this must be. To help block the sender, please follow the steps (cont) bit.ly/4dTGpxp
1
30
Replying to @Gmanajjs22
Hi, we appreciate you've had a poor experience. If you do change your mind and wish for us to take a further look for you, please go ahead and send us a DM. xitter.cf/messages/compose?recip…

110
Replying to @I_am_Leighton_
Hi Andrea, we're sorry to hear about the poor order experience you've faced. Please could you send us a DM so we can assist you further? xitter.cf/messages/compose?recip…

168
Replying to @lewisbyers92
Hi Lewis, we're sorry to see that you're currently experiencing issues with the network. In the first instance we'd always recomend checking our service status checker via bit.ly/3VVE277 for any information about faults that may (cont) bit.ly/3Uc4Rn0 xitter.cf/messages/compose?recip…
33
Replying to @BantheGoldKit
Hi there, thanks for getting in touch. We're sorry to hear about the signal issues you're facing. We'd recommend checking our signal status checker via bit.ly/4BnRnFo for live updates of any signal problems that may be happening (cont) bit.ly/4dVOHon xitter.cf/messages/compose?recip…
54
Replying to @finndonn
Hi Paul, we're sorry to hear that you're still experiencing ongoing signal issues. If you wish, please send us a DM via the link below so we can investigate further. xitter.cf/messages/compose?recip…

21
Replying to @BrummyBoy13
Hi Pete, we're sorry to hear that what you were offered to upgrade would lead to you paying more. Could you please DM us so we can assist you further. Thank you. xitter.cf/messages/compose?recip…

287
Replying to @vmanderton
We completely understand, but if you wish for us to support you further via this channel, we ask that you DM us again so we can provide you with further updates. Thank you. xitter.cf/messages/compose?recip…

33
Replying to @SmithLovelace
Hi, we're sorry to hear you're disappointed with the wait for your pre-order. New device launches can generate exceptionally high demand, which can sometimes impact stock availability and lead times. We appreciate that's frustrating, especially (cont) bit.ly/4kdVLk1
1
66
Replying to @Ben_Mycroft
Hi Ben, we're sorry that none of our stores around the Manchester City Centre area currently have stock. Unfortunately due to the high demand of the new Apple devices, any stock the stores receive generally tend to get sold quite quickly. (cont) bit.ly/47UMV3D
470
Replying to @thealiwrites
Hi Ali, we're sorry to hear you've been experiencing service issues. Please send us a direct message, and we'll be happy to investigate this further for you and provide an update. Once we have a few more details, we'll take a closer look at what's happening. xitter.cf/messages/compose?recip…

18
Replying to @vmanderton
Hi Victoria, we're sorry to hear about the billing issue you're facing, could you please send us a DM via the link below so we can look into this further for you? xitter.cf/messages/compose?recip…

1
450
Replying to @ceresmony
Thank you for your message, we are very sorry to hear about the issue you are experiencing. We kindly request that you direct message us, so we can further look into this issue for you. Thanks xitter.cf/messages/compose?recip…

27
Replying to @everyopinion01
Hi, we completely understand your frustration and appreciate that it is not ideal to be told a date for delivery, only for this to keep changing. If you'd like to send us a DM, we'd be happy to take a further look into what we can do for you. xitter.cf/messages/compose?recip…

1
43
Replying to @monkeymoron
Hi, we're sorry to hear you've been experiencing issues with your local mast. We understand how frustrating this can be. Please send us a direct message, and we'll be happy to investigate this further for you. We'll check the latest (cont) bit.ly/3UkeAaT
88
Replying to @jamesdgreen02
We'd be happy to take a look at this for you and check the current status of your delivery. Please send us a direct message, and we'll investigate this further.
2
1
36
Replying to @everyopinion01
Hi there, we're sorry to hear about your experience and understand how frustrating it must be to have the expected delivery date change multiple times. Delivery estimates can sometimes change due to stock availability and demand, however (cont) bit.ly/4epOD0i
1
51
Replying to @JohnMcNab1960
Hi John, we're really sorry to hear you're having signal issues. We understand how frustrating that can be. You can check the latest service status in your area using the link below: bit.ly/4i02kFz If you'd like us to take a (cont) bit.ly/4hXcE12
217