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Customer Success AIBP (@PFEDynamics) profile picture

Customer Success AIBP

@PFEDynamics

Microsoft Cloud Solution Architects from the Customer Success AI Business Solutions team focusing on Dynamics 365 and the Power Platform.

 Redmond, WA
aka.ms/PFEDynCEServices
Joined May 2009
  • Tweets2K
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  • Followers3.3K
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Customer Success AIBP retweeted
Dynamics 365 (@MSFTDynamics365) profile picture
Dynamics 365
@MSFTDynamics3656 Mar 2023
Dynamics 365 Copilot helps professionals complete time-consuming tasks through the power of generative AI and natural language. Explore the copilot features available in preview across Dynamics 365 applications and Microsoft Viva Sales: msft.it/60165UJ8k
Introducing Microsoft Dynamics 365 Copilot - Microsoft Dynamics 365 Blog

Introducing Microsoft Dynamics 365 Copilot - Microsoft Dynamics 365 Blog

Learn more about Microsoft Dynamics 365 Copilot, AI-powered digital assistants that help generate content and ideas, automate tasks, and suggest next steps as you work.

microsoft.com
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Customer Success AIBP retweeted
Charles Lamanna (@clamanna) profile picture
Charles Lamanna
@clamanna2 Feb 2023
Today, we’re announcing new natural language and AI capabilities for Viva Sales, built on GPT 3.5. Sellers can now use Viva Sales to generate email replies directly in Outlook with insights from a seller’s CRM and Microsoft 365 Graph. More here: cloudblogs.microsoft.com/dyn…
Microsoft boosts Viva Sales with new GPT seller experience - Microsoft Dynamics 365 Blog

Microsoft boosts Viva Sales with new GPT seller experience - Microsoft Dynamics 365 Blog

We're announcing the preview of a new generative AI-powered experience in Microsoft Viva Sales that helps sellers communicate more effectively. Learn more.

microsoft.com
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Customer Success AIBP retweeted
Dynamics 365 (@MSFTDynamics365) profile picture
Dynamics 365
@MSFTDynamics36520 Oct 2022
From customer experience (CX) trends to strategies for sustaining business growth—see what's shaping CX today. Learn more about the Customer Experience Reimagined live event: msft.it/6017dVzVU #MSDyn365 #CRM
Evolve your CRM at Customer Experience Reimagined - Microsoft Dynamics 365 Blog

Evolve your CRM at Customer Experience Reimagined - Microsoft Dynamics 365 Blog

See how to personalize and connect your customer journeys at Customer Experience Reimagined—and hear insights from Microsoft’s own CX transformation.

microsoft.com
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Customer Success AIBP retweeted
Dynamics 365 (@MSFTDynamics365) profile picture
Dynamics 365
@MSFTDynamics36518 Apr 2022
Build bots using rich conversational capabilities in Microsoft Power Virtual Agents. Register for a free workshop: msft.it/6019wQoVN
Text reads "Power Virtual Agents in a Day. Quickly create AI-powered chatbots. Register for free."

ALT Text reads "Power Virtual Agents in a Day. Quickly create AI-powered chatbots. Register for free."

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Customer Success AIBP retweeted
Satya Nadella (@satyanadella) profile picture
Satya Nadella
@satyanadella11 Nov 2021
This Veterans Day, we recognize the service and sacrifice of all of those who have gone to extraordinary lengths for our country. We owe them so much and are committed to doing our part to give back. linkedin.com/pulse/honoring-…
Honoring Veteran service, throughout their careers

Honoring Veteran service, throughout their careers

Honoring the values that make them heroes in and after their military service Veterans Day is a day for Americans to celebrate members of the U.S.

linkedin.com
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Customer Success AIBP retweeted
Microsoft Copilot (@MSFTCopilot) profile picture
Microsoft Copilot
@MSFTCopilot2 Nov 2021
Flexible work is here to stay. Connect, collaborate, create, and innovate—all in the flow of work. Learn how: msft.it/6013kzZlJ #MSIgnite #HybridWork
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Customer Success AIBP retweeted
Dynamics 365 (@MSFTDynamics365) profile picture
Dynamics 365
@MSFTDynamics3655 May 2021
If you missed @AlysaTaylorMSFT and @JamesMPhillips kick off #MSBizAppsSummit, celebrating customers, partners, and the community who inspire innovation, watch it on demand here: msft.it/6017VWScJ #MSDyn365 #PowerPlatform
James Phillips and Alysa Taylor kick off the Biz Apps Summit.

ALT James Phillips and Alysa Taylor kick off the Biz Apps Summit.

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Customer Success AIBP retweeted
Dynamics 365 (@MSFTDynamics365) profile picture
Dynamics 365
@MSFTDynamics36520 Jan 2021
Discover how a customer data platform—like #MSDyn365 Customer Insights—can help you strengthen relationships with your customers, the key to your bottom line: msft.it/6019pUU9D
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Customer Success AIBP retweeted
Dynamics 365 (@MSFTDynamics365) profile picture
Dynamics 365
@MSFTDynamics3657 Oct 2020
Keep an eye on the #MSDyn365 and Microsoft #PowerPlatform 2020 release wave 2 plan. Read the blog: msft.it/6010Tah32
Text: "Dynamics 365 blog. Discover more." with photo of a woman's side profile. She is in a clothing store and using a tablet for a customer purchase

ALT Text: "Dynamics 365 blog. Discover more." with photo of a woman's side profile. She is in a clothing store and using a tablet for a customer purchase

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Customer Success AIBP retweeted
Dynamics 365 (@MSFTDynamics365) profile picture
Dynamics 365
@MSFTDynamics3656 Oct 2020
Catch up on every Microsoft business application announcement, demo, and surprise that happened at the #MSBizAppsLaunchEvent. Watch now. msft.it/6017TamYl
Text reads: "Microsoft Business Applications Launch Event: Experience innovations that power transformation. Watch now". White background with stack of green squares.

ALT Text reads: "Microsoft Business Applications Launch Event: Experience innovations that power transformation. Watch now". White background with stack of green squares.

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Customer Success AIBP retweeted
Dynamics 365 (@MSFTDynamics365) profile picture
Dynamics 365
@MSFTDynamics36524 Sep 2020
#MSDyn365 Customer Service voice channel introduced, Project Operations going GA via @NeowinFeed. Read now: msft.it/6018TQFEr #MSIgnite
Dynamics 365 Customer Service voice channel introduced, Project Operations going GA

Dynamics 365 Customer Service voice channel introduced, Project Operations going GA

The Dynamics 365 round-up for this year's Ignite conference offers a look at the new Project Operations Service, a fresh first-party voice channel for Customer Service, and more updates.

neowin.net
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Customer Success AIBP retweeted
Alysa Taylor (@AlysaTaylorMSFT) profile picture
Alysa Taylor@AlysaTaylorMSFT21 Sep 2020
I cannot wait for #MSIgnite to start tomorrow! Be sure to join @MuhammadAlamMS during our key segment at 9:55am PST. We'll 'see' you there! myignite.microsoft.com/sessi…
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Customer Success AIBP retweeted
Dynamics 365 (@MSFTDynamics365) profile picture
Dynamics 365
@MSFTDynamics36521 Sep 2020
What’s next for Microsoft Dynamics 365 and Microsoft Power Platform? Join @JamesMPhillips on October 1 to find out: msft.it/6015TQOUH #MSBizAppsLaunchEvent
Text reads: Microsoft Business Applications Launch Event. October 1, 2020. James Phillips. President, Microsoft Business Applications. Image of James Phillips to the right of text on a white background with blue accents.

ALT Text reads: Microsoft Business Applications Launch Event. October 1, 2020. James Phillips. President, Microsoft Business Applications. Image of James Phillips to the right of text on a white background with blue accents.

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Customer Success AIBP retweeted
Sean McNellis (@seanmcne) profile picture
Sean McNellis@seanmcne31 Aug 2020
New version of Xrm Data PowerShell module on #Powershell Gallery. Here's how to install/update. Notable enhancements in 2.8.10 are mainly w/ Connect-CrmOnline, improving auth and connections (also, it can handle SSO when using -ForceOAuth) #PowerApps #D365 #CDS
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Customer Success AIBP retweeted
Dynamics 365 (@MSFTDynamics365) profile picture
Dynamics 365
@MSFTDynamics36528 Jul 2020
Get an overview of the new Dynamics 365 Migration Program from Alysa Taylor, #Microsoft Corporate Vice President of Business Applications and Global Industry, and learn the value of migrating to Microsoft #cloud: msft.it/6013TWL0V
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Customer Success AIBP retweeted
Dynamics 365 (@MSFTDynamics365) profile picture
Dynamics 365
@MSFTDynamics36523 Jul 2020
Deliver always-on, exceptional service regardless of what the world throws at you. Get your free checklist with tips and tactics that will have the most impact: msft.it/6016TWjd8 #MSDyn365
Text reads "A quick-start guide to delivering always-on service" in green and white on a black background. Photo of a woman sitting on a couch using a laptop.

ALT Text reads "A quick-start guide to delivering always-on service" in green and white on a black background. Photo of a woman sitting on a couch using a laptop.

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Customer Success AIBP retweeted
Alysa Taylor (@AlysaTaylorMSFT) profile picture
Alysa Taylor@AlysaTaylorMSFT6 May 2020
Today’s the day! Join us starting at 8am PDT as we kick off the first-ever, fully digital Microsoft Business Applications Summit. Looking forward to speaking. See you all ‘on stage!’ #MSBizAppsSummit buff.ly/3b62Yvv
Image from Alysa Taylor (@AlysaTaylorMSFT)
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Customer Success AIBP retweeted
Dynamics 365 (@MSFTDynamics365) profile picture
Dynamics 365
@MSFTDynamics3651 May 2020
Join us for the all-digital, no-cost Microsoft Business Applications Summit on May 6. Find out more about the expert-led sessions and register for the #MSBizAppsSummit here: msft.it/6015TgvLl
Join us for the all-digital, no-cost Microsoft Business Applications Summit on May 6. Find out more about the expert-led sessions and register for the #MSBizAppsSummit here: https://msft.it/6015TgvLl

ALT Join us for the all-digital, no-cost Microsoft Business Applications Summit on May 6. Find out more about the expert-led sessions and register for the #MSBizAppsSummit here: https://msft.it/6015TgvLl

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Customer Success AIBP retweeted
Dynamics 365 (@MSFTDynamics365) profile picture
Dynamics 365
@MSFTDynamics3656 Apr 2020
Clear a path toward #DigitalTransformation by making AI accessible and useful for your business. Find out how with #MSDyn365 AI: msft.it/6015Tes6l
"Make the benefits of a AI a reality for your business" next to Customer Insights home screen.

ALT "Make the benefits of a AI a reality for your business" next to Customer Insights home screen.

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Customer Success AIBP retweeted
Dynamics 365 (@MSFTDynamics365) profile picture
Dynamics 365
@MSFTDynamics3656 Nov 2019
Our experts are at #MSIgnite discussing how we use data and AI to automate business processes inside Microsoft. Find out how we’re automating our contract workflow in this case study: msft.it/6011TT3rx
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