@British_Airways chaos here at Terminal 5- no bags- just shows what happens when you underinvest in your IT. Flying with you lot is always a shambles

@revkatebottley great to meet you last night and also be shown how to do a selfie properly🤣- fabulous speech - very funny too- well done @ UCISA @HilsRobinson

@c_duerden_uk 3 years and 20 calls and still no resolution to my issues- my business spends tens of thousands through AMEX every month- totally incapable of sorting a simple problem out- why would any business want to continue you?