Pierre-Pascal Bavaud (@PPBavaud) header
Pierre-Pascal Bavaud (@PPBavaud) profile picture

Pierre-Pascal Bavaud

@PPBavaud

Tweet about #ContactCenter and #digital transformation work at Luware as an Account Executive

 Geneva
uk.linkedin.com/in/bavaud
Joined October 2010
  • Tweets5.3K
  • Following4.6K
  • Followers5.1K
💡 Libérez le potentiel de votre suite M365 avec Luware Nimbus ! Intégration avec Teams, automatisation des workflows via Power Automate et analyse avec Power BI pour optimiser votre centre de contact. 🌐📊 luware.com/blog/unlock-the-p… #LuwareNimbus #Teams #TransformationDigitale

How To Unlock The Potential of Your Microsoft 365 Suite

Microsoft offers a powerful technology platform. Third-party vendors help businesses maximize its potential.

luware.com
51
🚀 Intégrez votre centre de contact dans MS Teams pour une expérience client fluide. Découvrez comment réussir l’implémentation ici : luware.com/blog/ms-teams-con… #MicrosoftTeams #ServiceClient #Luware
MS Teams Contact Center Implementation

MS Teams Contact Center Implementation

Discover how the MS Teams contact center implementation transformed Derby City Council's communication, boosting efficiency and citizen engagement. Learn from their journey and explore key consider...

luware.com
29
📊 Transformez votre service client avec un reporting avancé ! Optimisez les performances et améliorez l'expérience client grâce aux données en temps réel. Plus d'infos : luware.com/blog/revolutioniz… #ServiceClient #Reporting #Luware
Revolutionize Customer Service with Contact Center Reporting

Revolutionize Customer Service with Contact Center Reporting

Learn how to leverage data to optimize operations, improve customer satisfaction, and drive business growth. Discover key metrics and best practices.

luware.com
20
📌 Valider la conformité DORA de vos fournisseurs tiers est crucial pour garantir la résilience opérationnelle. Découvrez les étapes clés ici : luware.com/blog/how-to-valid… #DORA #Conformité #Risques

Key Principles to Validate Your Third-Party Provider Is Complying with DORA

DORA mandates proof that your third-party IT service provider is meeting its commitments. Here's how to verify it truly is.

luware.com
16
🌍🌿 Explore how degrowth can lead to a sustainable and equitable future, focusing on well-being over economic expansion. Read more: hbr.org/2024/06/in-defense-o… #Sustainability #Degrowth #Equity #EcologicalLimits

In Defense of Degrowth

There is a critical need to reassess the focus on continuous growth in the global economic system. The concept of “degrowth” challenges the necessity of perpetual economic expansion for human...

hbr.org
2
37
🌍💡 Discover how businesses can rethink strategies for sustainability and unlock economic benefits. Read more: mckinsey.com/~/media/mckinse… #Sustainability #GreenEconomy #CircularEconomy #BusinessStrategy
21
🌿💡 Discover how deep tech is driving green product innovation, from AI to renewable energy solutions. Read more: bcg.com/publications/2024/ca… #Sustainability #DeepTech #Innovation #GreenProducts
Customers Say They Want Green Products. Can Deep Tech Innovation Close the Deal?

Customers Say They Want Green Products. Can Deep Tech Innovation Close the Deal?

Using an integrated approach and granular understanding of customer needs, companies can harness deep tech and radical innovation to reinvent products that overcome barriers to sustainable choices.

bcg.com
30
🌿🤖 Discover how Caltech is pioneering sustainable computing in AI, from energy-efficient algorithms to green data centers. Read more: caltech.edu/about/news/susta… #Sustainability #AI #GreenTech

Sustainable Computing in the New World of AI

A conversation with Adam Wierman, the Carl F Braun Professor of Computing and Mathematical Sciences and director of Information Science and Technology

caltech.edu
36
🌍🔧 Discover how integrated project delivery, digital tools, and agile methodologies are revolutionizing capital projects in the energy transition: bain.com/insights/beyond-the… #EnergyTransition #Sustainability
30
🌍🚗 The future of urban mobility is green! Discover how electric vehicles, shared mobility, and smart urban planning are transforming our cities: mckinsey.com/featured-insigh… #Sustainability #UrbanMobility
Chart of the Week

Chart of the Week

McKinsey’s best charts that help explain a changing world.

mckinsey.com
23
🚀 Luware's Nimbus Power Automate Connector is here! Enhance productivity and streamline workflows within Microsoft Teams. Learn more: luware.com/en/luware-nimbus-… #Automation #MicrosoftTeams #Luware #Productivity
37
Experience the forefront of innovation at the 2024 Swiss InsurTech Summit, where insurance meets cutting-edge technology and AI. fintechnews.ch/fintech-event…

Swiss InsurTech Hub Summit & Awards 2024

Experience the forefront of innovation at the 2024 Swiss InsurTech Summit, where insurance meets cutting-edge technology and AI. Be inspired by keynote addresses from industry pioneers, engage...

fintechnews.ch
26
🌿 McKinsey’s latest reveals the power of new energy strategies for sustainable growth. Key focus: decarbonization, efficiency, and innovation. Read more: mckinsey.com/featured-insigh… #Sustainability #EnergyTransition 🌍⚡
Chart of the Week

Chart of the Week

McKinsey’s best charts that help explain a changing world.

mckinsey.com
13
🛡️ Swiss Re launches Life Guide Scout, an AI-powered underwriting assistant that boosts efficiency and accuracy in life insurance. Discover more: #Insurtech #AIInnovation 🛡️🤖ffnews.com/newsarticle/insur…
22
🌿 HBR reveals that boards are improving on ESG expertise. Key steps: growing awareness, skill development, diverse expertise, strategic integration, and stakeholder engagement. Read more: [Link] #ESG #CorporateGovernance 🌍💼 hbr.org/2024/04/research-boa…
Research: Boards Still Have an ESG Expertise Gap — But They’re Improving

Research: Boards Still Have an ESG Expertise Gap — But They’re Improving

The role of U.S. public boards in managing environmental, social, and governance (ESG) issues has significantly evolved over the past five years. Initially, boards were largely unprepared to handle...

hbr.org
18
🌿 Bain & Co. reveals how digital can accelerate sustainability leadership by enhancing efficiency, innovation, and transparency. Discover more: bain.com/insights/achilles-h… #Sustainability #DigitalTransformation 🌍💡
20
🛡️ Swisscom launches Sure, blending tech with insurance for innovative, customer-centric solutions. A game-changer in the industry! Read more: fintech.global/2024/04/25/sw… #InsuranceInnovation 🚀
Swisscom expands its services into insurance sector with Sure

Swisscom expands its services into insurance sector with Sure

Swisscom, a leading telecommunications provider in Switzerland, now expanding its services into the insurance sector with Sure.

fintech.global
29
🛡️ Exciting news from Swiss FinTech Awards 2024! Top 10 fintech startups announced, showcasing innovation and excellence in finance and insurance. Read more: fintechnews.ch/fintech/swiss… #Fintech #Innovation 🏆💡
Swiss Fintech Awards 2024 Announce Top 10 Swiss Fintech Startups - Fintech Schweiz Digital Finance...

Swiss Fintech Awards 2024 Announce Top 10 Swiss Fintech Startups - Fintech Schweiz Digital Finance...

Free Newsletter Get the hottest Fintech Switzerland News once a month in your Inbox A jury of 20 experts from the Swiss fintech space have reviewed over 60 applications (out of a total of 100...

fintechnews.ch
18
🛍️ Découvrez comment les détaillants omnicanaux comme Green Threads surpassent Amazon en offrant des expériences d'achat fluides et personnalisées : hbr.org/2024/05/the-strategi… #Omnicanal #InnovationCommerce 📈
The Strategic Advantage Omnichannel Retailers Have Over Amazon

The Strategic Advantage Omnichannel Retailers Have Over Amazon

The authors’ research found that by providing consumers with information on the environmental and social impact of home deliveries, omnichannel retailers could capture $100 billion worth of market...

hbr.org
15
🌿 AI is transforming sustainability! From optimizing resources to smart energy management, discover how AI and sustainability go hand-in-hand. Read more: economictimes.indiatimes.com… #Sustainability #AI 🌍🤖
The symbiotic relationship between AI and sustainability

The symbiotic relationship between AI and sustainability

AI is promising to be a transformative technology, propelling various industries and the economy forward. With the widespread adoption of this technology, a greater emphasis will be placed on the...

economictimes.indiatimes.com
1
26
Load more