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Creating exceptional experiences for customers and employees through process improvement

Vancouver, British Columbia
Joined July 2015
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Propel Solutions is on the move! Don't worry, we're not going far 😀. As of August 27th, we are relocating to 151 West Hastings Street, Suite 315, Vancouver BC V6B 1H4.
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Check out our most recent case study outlining our work with KTL Transport: bit.ly/3BVD9Nd We helped the KTL team install a new enterprise software system and developed #lean procedures for their back office.
We were recently nominated as a Top Management Consulting Company in Vancouver by BestStartup.ca. The selection criteria was based on innovation, growth, management, and societal impact. Check out their article here: ow.ly/xIGA50FJIeE
Can't believe it's already August! How time flies. Hopefully everyone is getting some rest and enjoying the #longweekend!
We recently wrapped up a project with Heritage Immigration! We worked closely with their team to create a standardized operating procedure and implement new systems to help them #improve. Take a look at the case study, available here: bit.ly/3zYMDpp
Happy Canada Day everyone!! Stay safe and enjoy.
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This Sunday marks the first official day of #summer and we're almost halfway through 2021! Great time to reflect over the last 6 months and think about what we've accomplished as well as how we can all #improve.
Looks like there might be some rain this weekend. Great chance to stay in and read a book 📚. Learn how to develop strategies to create #value for your customers with: 'Lean Thinking' by James P. Womack & Daniel T. Jones
What a sign of the times! Many countries are adapting #lean methodologies into their Covid-19 vaccine rollout by eliminating waste and using #just-in-time delivery. Learn more here: bit.ly/3wYqTsc
The #maylongweekend is just around the corner! Let us know if you have any Covid-friendly plans to share! Fingers crossed for some sunshine 🌞
Check out our newest blog on #processimprovement! We highlight the three most important layers necessary to truly improve a process. (bit.ly/3hnWXkt)
With sunshine abound ☀, the Propel team is busy kicking off another beautiful week here in Vancouver! Check out our revamped website (propels.ca) and some of the recent Technology & Process reviews we've completed: lnkd.in/gaa7-Fm
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With your employees working from home, how are they accessing your customer's data and more importantly, protecting it? Today is #DataPrivacyDay - bit.ly/3orVutp #privacyaware #protectyourdigitalassets #customertrust
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Today, every view of this video helps create positive change. All you need to do is watch it and Bell will donate 5¢ more to Canadian mental health initiatives. Retweet to help spread the word! #BellLetsTalk
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It's never too late to start! Today is #BellLetsTalk - join the conversation and @Bell_LetsTalk will donate to support #mentalhealth initiatives across Canada.
All of our new Propel team members start their #leanknowledge journey with these key readings and we thought we'd share them with you to inspire your own #leantransformation - let us know what insights you learn!