Qlicket is an anonymous platform that diagnoses the drivers of avoidable employee turnover and gets employees bought in to the best solutions to reduce it.

San Francisco, CA
Joined October 2011
Great companies understand they have two product: The one they build for customers and the one they build for employees If you can, work for companies that builds their employee product (culture) with the same focus, dedication and craft as their customer product
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11/25: Bad managers tell employees what to do all the time. Good managers explain why employees need to follow their plans. Great managers involve employees in critical decisions. True leaders define goals and surround themselves by people capable of hitting targets.
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Your job isn't to sell software. Your job is to make sure those that buy your software win against those that don't. See so many SaaS companies that don't comprehend what should be obvious.
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Question I get from leaders in other cities: “Why can’t we replicate Silicon Valley in our region? We have the money, education, office space, and government support” The main difference is that Silicon Valley enables founders to try multiple times, Pivot, and Punt until they Progress to product-market fit. Other cultures Shame, Shun, and Snub founders who fail.
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Naval Ravikant: “You only have to be right once” In the clip below, Naval reflects on how it took 13 years after starting his first startup when he was 23 before founding AngelList. “Entrepreneurial ventures fail all the time. Most of my companies failed. I actually started seven companies, and I’ve launched about 40 or 50 projects over my career. And AngelList is the first one that I would truly say is product, market, entrepreneur fit for me that might succeed down the road.” He tells the audience: “It’s a low hit rate over your career, but you only have to be right once… So just keep trying, just keep iterating… a lot of it is market timing and you learn a lot of lessons.” In his essay How To Be Successful, Sam Altman writes: “’I will fail many times, and I will be really right once’ is the entrepreneurs’ way. You have to give yourself a lot of chances to get lucky.”
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The dominant rise of US public markets over the last 120 years is difficult to comprehend until you see a comparison like this. 1899 on the left vs 2024 on the right.
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AI's true gold isn't in the UI or model—they're both commodities. What breathes life into AI is the data & metadata that describes the data to the model—just like oxygen for us. The future's fortune lies in our data. Yes, Data is the new gold! 💖
Claude, Mistral, Gemini, etc. – feels like foundation models might commoditize (for now at least). If so, then value in AI will accrue to the interfaces. But which AI interfaces are people *actually* using? ChatGPT, Github Copilot, and...? This is big prize of 2024 imo.
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Friends and family on your startup journey: $0/mo: "Wtf are you doing?" $1k/mo: "That's cute!" $3k/mo: "Why u quit your six-figure stable paycheck to make $3k/mo?" $10k/mo: "Businesses grow?" $50k/mo: "Is this legal?" $100k/mo: "You are a genius, I knew it all along" $250k/mo: "Can I pick your brain on this idea I have?"
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Jensen washed dishes at Denny’s. Bezos worked the grill at McDonald’s. Both started working at 15. “No task is beneath me.” Amen.
This is why NVIDIA wins.
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Balaji Srinivasan: “If you have runway, you’re not dead. You iterate until you survive.” In the clip below, Balaji is asked for his thoughts on pivots, and he lists several examples of massive companies that pivoted from their initial idea: • YouTube started as a dating site • PayPal was originally built for beaming money between PalmPilots • Slack started as a gaming company called Tiny Speck • Opsware (sold for $1.6B) started as LoudCloud He continues: “Even Google initially thought it was going to make its money from enterprise search and that was a non-starter. Overture came up with the concept of auctioning ads and Google basically just copied them and executed it better.” Balaji tells the audience: “Basically you iterate until you achieve product/market fit, and then you accelerate… If you have the runway, you’re not dead. You iterate until you survive and thrive. And then you become big.” Source: @StartupGrind
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People won't respect you because you did what they expected from you, people respect you once you do your own thing and go way beyond what they thought you could achieve, at which point, you will also realize that you no longer really care about their validation.
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Most business owners look at their expenses as expenses. Every dollar they spend means a dollar less in their pocket. So they under-invest in growth and they try to nickel and dime everyone. Great business owners do the exact opposite. They look at their expenses as compounding investments. Every dollar they spend today on great people, equipment, or services might be a $1.20 or $1.50 in their pocket at the end of this year, and then $3 or $4 dollars more at the end of next year. Meanwhile, they’re getting $2-10 in equity value appreciation too if done right over time. Once you understand this, your whole world opens up and you'll take a very different approach to spending to grow your firm.
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Cerebral Valley is real and all the best people in AI are coming here. The smart nerds are here. The capital is here. We are turning the doom loop into the boom loop in San Francisco. youtu.be/bi2DUfYFiwc?si=xe4q…
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Sam Altman (@sama): "The most underrated quality is being really determined. This is more important than being smart, having a network or a great idea. So much about being a successful entrepreneur is just not giving up."
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Peter Thiel: "Brilliant thinking is rare, but courage is in even shorter supply than genius."
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Feedback is the breakfast of champions. Feast on it. Starve your ego, and nourish your product with the insights and critiques of your customers. You needn't take action on all of it, but digest it all.
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Always surround yourself with people who see potential in you. It could be a mentor, co-worker, supportive manager, an ambitious group of friends, or a life partner. Words to live by, @bchesky 🫶
"The best people in your life are the ones who see potential in you that you didn't see in yourself." - Brian Chesky (co-founder and CEO of Airbnb) -- Follow @useintro to learn how the world's most successful entrepreneurs built $100M+ businesses.
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I miss SF I’d rather be at a hacker house than a bar on a Friday night I stay up until 4 AM working on a hackathon project in NY and my friends here look at me like I’m crazy Builder culture just not the same (I’m sure there are pockets of it but you really have to seek it)
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Founders: it's easy to fall in love with your solution, but success lies in falling in love with your users' problems. The most transformative startups are those that listen more than they speak, iterating relentlessly until they've not just met needs, but exceeded expectations.
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Harsh Truth: Most people don’t want you to be successful. They might say they do, but the second you are more successful than them, they want to knock you back down. The signs are always clear: - The subtle digs - The twinge of resentment/envy - The comments to “be realistic” Find the people who are genuinely rooting for you to succeed. No jealousy, no subtle envy, no little digs or comments to bring you back down to earth. Those are the people you want to surround yourself with. Those are the people to cherish.
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