Restream Helps

Did you know? You can play your music from Spotify, Apple Music, YouTube, or any other web player as background music using our Screenshare feature in the Studio. 🎵. For more information check here bit.ly/2PJ0BtR

Did you know you can create your own pre-roll videos for Restream in Canva?

What can you do with Restream Support? 1. Ask questions 2. Learn how to stream 3. Become friends 🌈 😍

Did you know: it's easy to overlook the three little dots on the source deck, but they offer some important features and functions! here's a little guide: - add or edit your avatar - change your name - remove a guest - remove a source

Update: Restream Studio is now back to normal. We appreciate your patience and we thank you for your understandin. Please reach out to our live chat support on our website if you have any questions or issues - we're 24/7 at bit.ly/3trtNXE Happy streaming!

⚠️Restream Studio is currently down. Our team is working on an outage that has, unfortunately, brought the Restream Studio down for the moment. Our engineers are working on isolating the issue and releasing a fix. We appreciate your patience and apologize for any inconvenience.

Update: Facebook's API connection is now back to normal. If you are still experiencing issues connecting a stream, try re-adding your channel with authorization. If that doesn't help, please reach out to our live chat support on our website. Thanks for your patience!

⚠️ Facebook, Twitter, and other major platforms are experiencing outages on their end which may impact streaming to them or adding them as channels. Please stay tuned for any updates on this situation. We appreciate your patience and apologize for any inconvenience.

Update: YouTube has fixed the issue affecting thumbnails for Restream Events. It is now fixed and working properly. Please reach out to our live chat support on our website if you still have issues. Thank you for your patience! support.restream.io/

We are seeing an issue when creating a Restream Event for YouTube with a Thumbnail. Unfortunately, this is a global issue with YouTube. You can still create a Restream Event for YouTube without a Thumbnail. Sorry for the inconvenience, we will keep you updated on the status!

The LinkedIn issue is now fixed! Please contact support by chat at our website or DM if you have any further questions.

We are currently facing an issue when adding a new LinkedIn channel, sorry for the inconvenience. The engineers have become aware of the situation and it seems that streaming to existing LinkedIn is not affected. They are investigating and hope for a quick resolution.

Thank you for your patience. The engineers have sounded an "all clear" and the Studio and other features are fully restored. Please contact support by chat at our website or DM if you have any further questions. ^SP

There is a situation occurring that is preventing streaming from the Restream Studio for a small group of users. This is being investigated currently and should be resolved soon. Thank you for your patience. ^SP

🖌️ Picarto streaming and connection should work again! If it doesn't work for you, please reconnect your channel.