Shiji ReviewPro is the leading guest experience management software helping hospitality become more profitable by gathering and understanding guest feedback.

Barcelona, Atlanta & Singapore
Joined June 2010
A short recap for the 1st day at #FITUR2023 Yesterday we had a very busy day with many prospects and clients including Hotel Chamartin TheOne, and ILUNION Hotels. Visit us at booth #8D44 #FITUR2023 #hospitality
2
268
How does @bookingcom’s guest review and scoring system work? How do review scores affect hotel search rankings and traveler purchase behavior? What are some strategies for improving review scores? Find out here: us06web.zoom.us/webinar/regi… #reviewpro #bookingcom
2
247
Making their guests feel unique is a top priority for any hotel. For the Senior Franchise Relationship Manager at @QuestAptHotels, understanding what guests' expectations are is a key factor prior to their arrival. Download: reviewpro.shijigroup.com/edu… #reviewpro #questapartments
155
We are thrilled to have Booking.com joining us in our next webinar to share the latest insights for improving review scores and driving more visibility in 2023.Join us on January 31st, at 5 p.m. CET, by clicking on the link below: us06web.zoom.us/webinar/regi… #reviewpro
121
It's been a great year! Our goals for 2023 are already established and we are committed to helping the hospitality sector deliver the best guest experiences. Thank you to all of our colleagues who made 2022 a memorable year. #reviewpro #hospitality
4
178
For Teresa Poon, Director of Quality of Langham Hospitality Group Hong Kong, hotels should focus on three aspects to make sure they are offering the best experience to their guests. Download the Q3 report to learn more: reviewpro.shijigroup.com/edu…... #reviewpro #lovinglangham
106
It was an absolute pleasure to welcome the Radisson Hotel Group team to our headquarters last week. Looking forward to an amazing 2023 together driving the best guest experiences across the industry! #reviewpro #RadissonHotels
1
133
For our COO, Neil James, today's moment is all about seeing how hoteliers can work smarter and not harder, and how technology can improve efficiencies in hotels. Download the Q3 report for more insights: reviewpro.shijigroup.com/edu… #reviewpro #hospitality
1
81
For Walter Hess, Head of Quality & Operations Excellence of @CorinthiaHotels Limited, the arrival experience must be pleasant. Read more: reviewpro.shijigroup.com/edu…... #reviewpro #hospitality
1
According to David Ovendale, CEO of Top 10 Holiday Parks Group, the biggest marketing tool for a hotel is always the quality of its in-property experience. Download our Q3 benchmark report to learn more: ow.ly/UuLH50LUOMA #reviewpro #hospitality
For Chong Yoon Ong, Manager at @RadissonHotels, hotels must leverage guest feedback and continue to adapt their services along with their operational plans to meet all guests expectations. Download the report: reviewpro.shijigroup.com/edu… #reviewpro #hospitality
The benchmark report Q3 2022 is out! Download the report to discover more findings: reviewpro.shijigroup.com/edu… #reviewpro #hospitality
Last week we celebrated our diversity, with over 20 countries represented at our headquarters, by bringing different dishes from every part of the world and sharing them with our colleagues during a remarkable lunch. We had an amazing time! #reviewpro #hospitality
1
The Q3 benchmark report is finally here! We analyzed 1.7 million reviews from five global regions to bring insights and data drawn directly from guests. Download the report to discover more: reviewpro.shijigroup.com/edu… #reviewpro #hospitality
1
The second stop of Jornadas @ithotelero The Hotel Data Game took part in Madrid and we had a great time at the capital discussing the latest trends with regards to the guest experience in our industry. #reviewpro #madrid #hospitality
1
Do you want to know which strategies hotels worldwide use to have a positive season? Do you want insights to help you prepare your budget for a fruitful 2023? Pre-order our Q3 report: reviewpro.shijigroup.com/edu… #reviewpro #hospitality
1
To enable hyper-personalized guest service at Kempinski, we have partnered with Concilio Labs to take guest intelligence to the next level. Read: reviewpro.com/blog/kempinski…
Replying to @WTM_London
@WTM_London is underway and we are here! Meet our team members at our stand TT443 to get to know about our latest innovations designed to guide you through your digital transformation journey and to improve the guest experience. We will see you soon! #reviewpro #iamgoingtowtm
Are you still thinking about whether to join the biggest travel event of the year? @WTM_London is going to be so much fun, and we are looking forward to seeing you at stand TT433. Book a meeting: shijigroup.com/events-lps/wt… #reviewpro #iamgoingtowtmlondon
1
4
Kris Leszczynski, Group General Manager of @EdwardianHotels London, highlights strategies that hoteliers can adopt in order to be successful. To discover more findings, download the Q2 Global Hotel Review Benchmark Report: reviewpro.shijigroup.com/edu… #reviewpro #hospitality