Rob Wilkinson (@Rob_Wilx) header
Rob Wilkinson (@Rob_Wilx) profile picture

Rob Wilkinson

@Rob_Wilx

not typing…

 UK
Joined November 2010
  • Tweets14.9K
  • Following20
  • Followers1.2K
3.8KMedia
Photo by Rob Wilkinson (@Rob_Wilx)Photo by Rob Wilkinson (@Rob_Wilx)Photo by Rob Wilkinson (@Rob_Wilx)Photo by Rob Wilkinson (@Rob_Wilx)Photo by Rob Wilkinson (@Rob_Wilx)Photo by Rob Wilkinson (@Rob_Wilx)Photo by Rob Wilkinson (@Rob_Wilx)Photo by Rob Wilkinson (@Rob_Wilx)Photo by Rob Wilkinson (@Rob_Wilx)Photo by Rob Wilkinson (@Rob_Wilx)
Only a life lived in the service to others is worth living. Albert Einstein. #custserv
Image from Rob Wilkinson (@Rob_Wilx)
Find out how best class customer service can turn customers into advocates here >>> bit.ly/1WIOG6S
Image from Rob Wilkinson (@Rob_Wilx)
What has a face and two hands but no arms or legs? #Riddles
Image from Rob Wilkinson (@Rob_Wilx)
1
2 minutes on.... The four pillars of a successful VOC Strategy >>> bit.ly/1SEkgnU
Image from Rob Wilkinson (@Rob_Wilx)
Connect with me on Linkedin - it's like my Twitter feed on steroids! Check it out... bit.ly/1QiN4SU
Image from Rob Wilkinson (@Rob_Wilx)
The right time to wake up is NOW. The right time to smile is NOW. The right time to do something is NOW. #GoodMorning
Great CX Blog >> How integrating Artificial Intelligence in Hotels can impact and enhance Customer Experience - Being in the 21st century, any industry that is unwavering or uncompromising in any way when it comes to amalgamating new technological cha... ow.ly/rKnn50gWYhv
1
News via @callcentrehelp = Three Companies to Look Out for at the Call & Contact Centre Expo 2018 - RingCentral, Puzzel and Sabio let us know what they will be up to at the Call & Contact Centre Expo 2018. Come and See Daniel Yin’s AI Discussion On We... ow.ly/Lh7M50gWVZS
Three Companies to Look Out for at the Call & Contact Centre Expo 2018

Three Companies to Look Out for at the Call & Contact Centre Expo 2018

RingCentral, Puzzel and Sabio let us know what they will be up to at the Call & Contact Centre Expo 2018. Come and See Daniel Yin’s AI Discussion On Wednesday the 21st of March, Daniel Yin, RingCen...

callcentrehelper.com
Three observations on the customer service industry future bit.ly/2u9lLWi
Does your call centre genuinely measure up...? bit.ly/2b5Rm0s
Image from Rob Wilkinson (@Rob_Wilx)
Would you rather be able to speak to animals or be able to speak any foreign language?
Image from Rob Wilkinson (@Rob_Wilx)
Why maintaining momentum in the call centre recruitment process is crucial for success… bit.ly/1SLxcJd
Image from Rob Wilkinson (@Rob_Wilx)
Performing at a consistently higher level than others = the mark of a professional. Joe Paterno #custserv
Image from Rob Wilkinson (@Rob_Wilx)
Simple & subtle rapport building techniques that guarantee to increase phone based sales >>> bit.ly/1VzqF1Q
Image from Rob Wilkinson (@Rob_Wilx)
The biggest sources of inspiration are your own actions, so do something worth remembering & inspire yourself every day. #GoodMorning
Great CX Blog >> Why the future of Voice of the Customer is about action and insight - not feedback - Voice of the Customer The future of VoC: Action & insight not feedback ow.ly/1Sib50gW2em
News via @callcentrehelp = Using Analytics with Call Centre Quality Assurance Reduces Churn - Dick Bourke discusses how to best make use of quality assurance (QA) analytics tools to aid customer retention. How many times have you heard the adage that ... ow.ly/7YK750gVYzM
Enjoy my Tweets? Get more detailed insights by following me on Linkedin here... bit.ly/1QiN4SU
Image from Rob Wilkinson (@Rob_Wilx)
Your most unhappy customers are your greatest source of learning. Bill Gates #custserv
Image from Rob Wilkinson (@Rob_Wilx)
Voice of the customer & Bananarama Syndrome... bit.ly/225bFe9
Image from Rob Wilkinson (@Rob_Wilx)
Load more