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Data insights for the #SharedServices and #Outsourcing industry. SSON Analytics is the global #DataAnalytics centre of @ssonetwork.

Singapore
Joined April 2016
Chart Of The Week: These are just some of the results from SSON’s annual “state of the industry” survey, findings of which are now available to all subscribers of SSON Analytics > ow.ly/Ls7350DZZ45
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We ran a survey in 2020, which showed Process Mining is certainly an untapped area with great potential – 41% of respondents are planning to invest in it while 49% have not broached it or are unaware of this technology > ow.ly/rJPV50DTRWN
This summarises some of the benefits that Process Mining can bring to an organisation and we should expect to see a growth in its adoption in the next few years > ow.ly/627I50DTRL2 Do you have any benefits you would add?
#CASESTUDY Reducing the New Account opening process from 8 days to 1 day > ow.ly/pRIO50DTRf8
The Intelligent Automation Universe ( #IAU) is a vendor-agnostic platform that allows users to explore IA solutions ( #RDA, #RPA, #cognitive and #AI), understand their benefits and gain insights about automation in one place > lnkd.in/d6rzi2V
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#chartoftheweek As of 2021, work from home is firmly entrenched as part of the new service delivery model within a “Future of Work” framework. It’s more than just “where,” though. It’s also “how.” Learn more > lnkd.in/dbmbGau
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If you want to position your brand as a thought leader within any of these areas, and many more, speak to us today > lnkd.in/dSMuM8p #leadership #management #communication #sponsorship
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This is a question SSON Analytics posted last week. And the findings are fairly aggressive Nearly 50% of respondents plan to have at least ¾ of their workforce remain at home, compared to 42% who estimate half their staff will return to the office > lnkd.in/dnYAMQk
#Chartoftheweek Why is the APAC region’s #HR attrition rate more than a third higher than either the Americas or Europe? > ow.ly/8rbL50DCDXS
The Finance function is presented with an opportunity to position themselves a key contributor of value to the business. This report examines the two primary value drivers shaping the Finance function in the Middle East. Read More here > ow.ly/9Hnn50Dwx3p
Don't take our word for it, see what our clients are saying below! If you would like access visual #analytics in easy-to-read formats. Get #headline industry #statistics sent straight to your inbox Find out more here > ow.ly/evEG50Dwwu8
All Eyes on China: The Year of the Ox! Here’s wishing China’s 448 delivery centers diligence, dependability & determination in 2021. See the full list of centers in the Shared Services Atlas > sson-analytics.com/sson-anal…
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Congratulations to the @Buccaneers! At SSON we have been running our own Superbowl. Kansas City, with nearly 6000 analytics professionals, trumps Tampa and Kansas City’s talent pool for analytics is 50% greater than that of Tampa! Find out here > sson-analytics.com/sson-anal…
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If you plan to expand your data analytics and automation capability this year, how and where will you do it? Find out more here > ow.ly/4uOD50Dp30p
What’s the reentry strategy for 2021? Four out of 10 global shared services are closely mapping the enterprise reentry strategy – but more than a third are developing its own return to office strategy, reflecting the unique set up of shared services.> ow.ly/1b7S50DivTG
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