S W P P (@SWPP_WFM) profile picture

S W P P

@SWPP_WFM

The Society of Workforce Planning Professionals (SWPP) is an organization devoted to facilitating education and networking opportunities for workforce planners.

 Global
swpp.org
Joined March 2012
  • Tweets136
  • Following18
  • Followers188
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Photo by S W P P (@SWPP_WFM)Photo by S W P P (@SWPP_WFM)Photo by S W P P (@SWPP_WFM)
S W P P retweeted
Liveops (@Liveops) profile picture
Liveops
@Liveops4 Nov 2014
What is your favorite part about #CCDemo14 so far? A lot of great things going on here! bit.ly/1l18QJB @ICMI ow.ly/i/7sGbV
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Free #workforce & #performance virtual conference ecrmevents.com hear new technologies, new ideas @hireiqinc @pipkins/ #ecrmevents
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Want to present @ #swppannualconference sign up by 10/27 swpp.org/conference-session-… #contribute #wfm #CallCenter #contactcenterworkforce
Why have #scheduleprefrenced in a #contactcenter? swpp.org/whats-the-point-of-… #swpp #wfm #workforcemanagement
Replying to @SWPP_WFM
@SWPP_WFM : #workforcemanagement staffers network, do service work and learn about #intradayautomation ow.ly/wu9Tt
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Replying to @LIVinEden
@LIVinEden @adtech @HP @SeanBHawkins @SWPP_WFM Ya'll rocked #WFO today! Thx for being #custserv thought leaders! @CallCenterICMI #CCExpo14 – at San Diego, CA
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Replying to @stealeyreed
@stealeyreed @CallCenterICMI Awesome experience! Thx for having me with speak w/ these great leaders @LIVinEden @adtech @HP @SWPP_WFM
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SWPP Conference Recap: No one understands WFM challenges like other #workforcemanagement professionals @SWPP_WFM ow.ly/wuaqe
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I want to know more about this Schedule Index you speak of! @SWPP_WFM Great blog by Tiffany! @ExTiffany #wfo #cctr #custserv – at Norfolk, VA
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SWPP attendees benefit from networking and learning from others about benefits of #intradayautomation @SWPP_WFM ow.ly/wuaK1
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Orlando FL Call Center Workforce Command Center Analyst hub.am/1n1pWtu @SWPP_WFM
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BIG contact centers represented at #nicei2014! 56% in #WFM session have >400 agents & 85% have multisites! @SWPP_WFM #cctr @CallCenterICMI
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swpp.org/blog-post-from-the-… ... #tipoftheweek #swppconference
What do you look for when hiring a workforce staffer? #swpp #contactcenter #workforcemanagement #wfm #whodoyouhire
Manage your center using manageable shrinkage. swpp.org/measure-productivit… #swpp #wfm #callcenter #contactcenter
swpp.org/are-your-line-super… Service Level #accountability #swpp #workforce #callcenter #wfm
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#keepitgoing #swppconference ... plan now what you want to use and share from this week! #callcenter #WFM
#SWPPCONFERENCE closing session! Time to wrap up. See you next year! #swpp #callcenter #workforcemanagement
Who put them in charge?!?!?! #swppconference #swppboard #callcenter #callcenterwfm
Image from S W P P (@SWPP_WFM)
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Get lunch ... then don't forget the last sessions. #SWPPCONFERENCE #workforce #swpp
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