A light hearted parody account, trying to raise a smile amongst long-suffering passengers. No offence meant and not targeted at individual, hard working staff
On the train tracks
Joined November 2018
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Hello, we're sorry for the discomfort you're facing. In June we released the following image to demonstrate our recommended way for those over 5ft 9inch could sit so they can fit into the seats. Feedback has been excellent so far. ^Yolanda
Hi Zoe, we previously tweeted about a safety suit (shown below) which some staff my choose to wear. ^Declan
Our first #ClapForSWR went really well this morning, with staff at Paddington unveiling this banner. We are honoured by this and thank everyone for your appreciation and gestures. Thank You, ^Wayne
Hi Sam, from tomorrow all guards and staff will be provided with the mask shown below. They're advised to wear it although it is not mandatory. Passengers are also able to purchase one too. Thanks ^Gina
COVID-19 | All Guards and Staff will be wearing the pictured full facial masks from tomorrow. These will be mandatory for passengers too, and are available for free. Note that a £29.99 fitting charge applies. Thanks ^Donna (Chief Mask Fitter) #ClapForSWR
#ClapForSWR | In response to customers demanding that we show some appreciation for our work force, we have changed the signage at Clapham Junction (as shown below). This will stay in place for 12 months. ^Pamela (Signage Engineer Apprentice)
