Scout (@ScoutAnalytics) profile picture

We're now tweeting under @ServiceSource. Follow @ServiceSource for timely content around #customersuccess & #recurringrevenue

Greater Seattle, Washington
Joined October 2009
Scout retweeted
The next evolution of the customer via @tientzuo. snip.ly/5IrI
[Webinar] @ServiceSource & @mktg4technology discuss the role of communication in #customersuccess on 7/22, register: bit.ly/1pSVl03
2
2
Gain a better understanding and be able to explain CRM's true value to your #sales organization #CRMEvolution ow.ly/xSVvW
2
1
Great turnout for our #sfmug meeting and thank you @servicesource for hosting.
1
1
"How to Ensure Recurring Revenue Through Customer Loyalty" bit.ly/1rrohLZ
Thank for being a platinum sponsor at #CRMEvolution @servicesource don't forget to send out your VIP code: VIPSER go2.iti.bz/oyh
The 90/10 Rule of Adoption and Customer Success ow.ly/xGDGF via @ScoutAnalytics #CustomerSuccess
1
1
Replying to @ScoutAnalytics
@ScoutAnalytics explains that buy to use instead of buy to own is the subscription difference #Subscribed14
1
1
The pay-per-use model is the future of pricing @ScoutAnalytics @Zuora – at San Francisco, CA
1
1
Scout by ServiceSource showcasing at the Zuora #Subscribed14 conference lnkd.in/bfuhD2U
1
2
The Link Between Customer Success and CFO Happiness: It’s All About Gross Margin ow.ly/xxl0f via @scoutanalytics
.@tientzuo Every industry is shifting, the winners will be those who reinvent themselves for the needs of today’s customers #Subscribed14
Usage data and customer success tracking: 3 traps to avoid dlvr.it/5pWjjF
.@ScoutAnalytics picking up their gong for Media Technology Provider of the Year. Congrats!
1
3
1
Glad Matthew Shanahan, VP Product Strategy @ServiceSource speaking @ Connected #Cloud Summit re: #IoT 9/18 in Boston, ow.ly/wxYE0
5
1
Recent Post: New post: ServiceSource integration of Scout Link with Marketo emailexpert.org/?p=5549
@servicesource @marketo the integration creates a whole new ball game for #customersuccess, adoption and retention. The future looks bright!
1
1
Focus on moving the buyer through THEIR process, not yours. @daviddistef13 #s20c
2
1
Want to be profitable in the #subscriptioneconomy? bit.ly/1cZL485 << @ScoutAnalytics weights in. #usagedata