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Joined February 2012
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Hey folks. We’re aware of some issues right now with logging in and are checking them out! We’ll keep you posted here.
Gracias por brindarnos más detalles. Queremos analizar a fondo lo sucedido con tu prueba gratuita para compartirte la info disponible. Envíanos un mensaje a través del siguiente enlace para que podamos revisarlo juntos: bit.ly/4ofSEXU. También puedes escribirnos a nuestro correo oficial: [email protected], donde daremos seguimiento personalizado a la situación. Quedamos a la espera de tu mensaje por ese medio.
Thank you for this clarification. We've let the pertinent team know about this track listed in the profile of a different band. We don't know the time frame it may take to be reviewed, but the right people already know about this. We thank you for this report.
Hi again. We got word from our team regarding this album in the wrong band profile.
This content was delivered and uploaded by a major licensor, we can't modify it. We advise you to contact the band and its team to contact Warner Music (or the rights manager for that record) to work with them to get this fixed up.
We're here if you have other queries.
Hi folks! Good news for those who've been experiencing crashes when opening Spotify on Android 🛠️ This issue has now been fixed!
Make sure you're using the latest version of the Spotify app.
More details can be found in our Community thread: bit.ly/4wtaKZW
Hey there! Thanks for letting us know about this. We recommend contacting our friends at SheerID at bit.ly/3ymOUiS so they can check this in detail as they handle the verification process and can provide you more information on this. Let us know how it goes!
Thanks for the heads-up! We want to take a deeper look into this. Send us a message through this link so we can gather the full context and tackle this from the root: bit.ly/4jOjaGv. We'll be waiting for you over there!
Hey there! Don't worry, help's here. To properly tackle this, let us know if you're seeing any specific error message when getting into your app; in the meantime, try making a clean reinstall of your app by following these steps: bit.ly/3XABs3V. Make sure to try a different network connection when doing so. Let us know if the issue persists after this!
¡Hola! Queremos investigar lo sucedido con el código promocional y tu cuenta de forma detallada para brindarte más información. Envíanos un mensaje a través del siguiente enlace para que podamos revisarlo juntos: bit.ly/4ofSEXU. ¡Quedamos atentos a tu mensaje por allí!
👉 Por seguridad, recomendamos eliminar o editar las capturas de pantalla de tu publicación.
Hey there! We'd like to check what's going on. Send us a photo or video of the error you're seeing so we can review it in more detail. For security reasons, hide any private information such as emails, passwords, or account details. Also, try reinstalling the app on your device like this bit.ly/4pj9pSy. Keep us posted on what happens when you do it.
Roger that. Uninstall any possible third party keyboard app and remove heavy widgets that may drain your device’s RAM memory, and turn your device's battery saving feature off. Tell us if it works.
Roger that. Send us a message at bit.ly/4mUJAq0 from the browser you used to subscribe to look at this further. We'll be there.
Thanks for getting back to us, we appreciate it. We'd love to take a deeper look into the specific issue you're experiencing. To do that, we'll need to gather some information to tackle it. Send us a message directly through this link: bit.ly/4ofSEXU; once you message us, wait a few minutes and we'll do the work over there. Keep us in the loop.
Hey there! We want to help with your Family plan. To properly investigate, send us a message from here: bit.ly/4mUJAq0. We'll be waiting for you.
We completely want to help with the charges you've received. To do so, we'll need more details to investigate into them. Just to confirm, have you tried messaging us with the link provided? If you haven't, go right into this link to message us so we can resolve this issue: bit.ly/4ofSEXU. We'll be waiting over there to properly manage this!
Thank you for trying, and the update. While we can’t handle this directly here on X, our customer service team is ready to help you quickly. Kindly contact them again here: bit.ly/4mUJAq0. Alternatively, you can send an email to [email protected].
Also, as a friendly reminder, delete your post earlier as it contains personal info. We'll be here if there's anything else.
Hi everyone! Good news! We’ve rolled out a fix for an issue where CarPlay could show the previous track’s album artwork instead of the current one. The fix is now available to everyone, so make sure your Spotify app is updated to the latest version. Happy listening on your road trips 🚗
More information can be found on our Community thread: bit.ly/4xfSMeZ
Hey! No worries, we’ll help you sort this out regarding your Premium account. Since we’ll need to ask about some account-specific details, click the link support.spotify.com/article/… and hit 'Message us'? We’ll take a closer look and review the account further.
We’re aware of some issues right now with the app and with our web page, and are checking them out! We’ll keep you posted on our Community: bit.ly/42z2uev.
Happy to say we tackled another playback issue 🔧 No more abrupt stops after a track ends, enjoy uninterrupted, back-to-back tracks. To get the full details, just head here:
bit.ly/4tRjW9T
Hi folks! We know some of you are experiencing an issue on the desktop app version where tracks skip after a few seconds 💻 We have identified the cause and are working on getting things back to normal. Stay tuned for updates on our Community thread: bit.ly/3OuganH
We hear you. Could you try accessing this link: support.spotify.com/contact-…. You should be able to reach out to our team. Thank you.
We hear you! For further assistance with your concern regarding the payment, we’d recommend you reaching out to our team as they will look into this for you and help. You can connect with our live support team using this link: support.spotify.com/.