Did you get your new Rival Pro or Sensei Pro mouse and marvel at the many LED colors it can display? (Yes.) OK, but do you know what they *mean?* (No.) We got you. youtube.com/watch?v=FyZrGCZs…

Hey there @Zelaronix86 - hmm, I'm not in the office to check what our Support team has on hand, but I wanna help here! The APW was my favorite headset until our new Nova 7 Gen 2s hit the market. Can you submit a ticket and tell them Belmont sent you? I'll be able to view the ticket, see what Support says, and if they can't help out I'll see what I can do. You can submit a ticket here: support.steelseries.com/hc/e…

Hey there Telomina! Our Support team is here for you! Let me know if you need any additional assistance.

Hey @Prowl8413 - Sorry to hear about the issues you're having with the dongle. I'll DM you and I'll see what we can do here!

Hey iesha! Our new GG update just released and it has fixed the issue! If you're still experiencing slowdown, just let me know.

Hey @avenuefps - thanks for letting us know abt the issue. That's not the experience we want you to have. If you've updated to the new 122.0 firmware and still have issues, our Support team will be able to help track, diagnose, and solve the issue for you. We got your back, and now we'll help you get back in the game. You can submit a ticket here: support.steelseries.com/hc/e… You can tell them Belmont sent you from Twitter, and feel free to DM me the ticket number. I'll take a look also. 🦾

Just got another DM with one of our most asked questions: "Should I get the Nova Pro Omni or the Nova Pro Wireless?" The answer: support.steelseries.com/hc/e… Make your decision now before GTA6 gets here!

These Yuzu EarBuds would fix me.

We don't want you to have explosions going off inside your headset. That sounds bad. (Literally.) Which headset is it? Shoot me a DM and I'll help you solve this.

Hey @LuckVval - let's get you connected to our Support team. They can help with that scroll wheel issue and get you back in the game. You can submit a ticket here: support.steelseries.com/hc/e…

GG 122.0 is here! Some highlights: - Added new Game presets for: Aion 2, Ace Combat 8: Wings of Theve, Control Resonant, Silent Hill: Townfall, and Minecraft Dungeons II in Sonar! - Fixed an issue where Moments capture could consume an abnormal amount of memory. Release notes - techblog.steelseries.com/202…

I totally empathize with you here. When software has a bug it can be super annoying. Our engineers are working on a fix and we're looking to release an update ASAP!

We do not have an exact estimate for when the update will hit, but we're working behind the scenes to get it out as soon as we are able to.

I don't have an exact date to share, but we're working on getting it out as soon as we can.

Hey there! Our Support team is standing by and ready to get you back in the game! You can submit a ticket here: support.steelseries.com/hc/e… When you submit the ticket, tell them Belmont sent you and send me the ticket number over DM. If Support can't help you, I'll see what I can do.

Hey Abysma, can you give me your ticket number? I'd love to take a look here.