Retired Account, no longer monitored. - Follow me on Bluesky @steveforcum.com
Massachusetts, USA
Joined February 2019
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In the same way that the mobile phone, GPS, and iPod evolved from stand alone products into apps on a smart phone, I believe enterprise phone systems are now evolving into features of collaboration platforms like @MicrosoftTeams and @Zoom. Just as the smart phone continued to enable us to make phone calls, find our way through new cities, and carry thousands of songs in our pockets, collaboration platforms can make our work lives more productive and seamless while continuing to provide support for key functionality, greater simplicity for the end user, and a lower total cost of ownership for the business.
This is why, after a decade at @Avaya, I'm excited to announce that I'm joining @SIPPIO_Voice as their Director of Program Management. SIPPIO has built the world's leading voice enablement platform, and their cloud native platform is the only solution in the market that enables customers to quickly and easily add voice to Microsoft Teams or Zoom in over 70 countries around the world without any hardware or professional services required. Our Fast Track program enables partners to quickly and easily take an exponential share of this young, growing, and lucrative marketplace.
SIPPIO is a rocket ship on the launch pad and I’m excited to have been welcomed aboard before launch. I look forward to helping to scale this business, continue supporting channel partners in growing successful and sustainable businesses, and helping customers unlock the potential that fully integrated productivity platforms like Microsoft Teams and Zoom and deliver.
To learn more about SIPPIO, visit our webpage (sippio.io) or DM me to schedule a meet up at Enterprise Connect @enterprisecon (#EC23) next week.
digitaljournal.com/pr/news/s…
I’m out. See you on Threads (threads.net/steve_Forcum) or LinkedIn.
A very interesting article from @DaveMichels. There is a LOT in here I agree with, and some I don't. My main take away...too many in the CCaaS space are marketing values (enhanced CSAT) that don't align with the organizations' goals of cutting costs. There are exceptions out /1
Viewz> TalkingPointz: Generative AI Not Likely to Increase Customer Satisfaction: In most cases, generative AI solutions to won’t raise the bar of CSAT. Instead, it will be justified to reduce expenses. bit.ly/3t6J4iU
Steve Forcum 🦇🦸🏼♂️ retweeted
It’s pouring rain in Foxboro, the place is one-third full, the kicker missed 5 straight long kicks in warmups, our QBs are absolutely atrocious, we’re wearing the Pat Patriot red unis, and we need to lose for a top-2 pick… I feel like I’m back in college!
Steve Forcum 🦇🦸🏼♂️ retweeted
Thank you for joining us at @CavellGroup Enable in London earlier this week! It was a day filled with valuable insights and we're grateful for your participation and the opportunity to collaborate and share knowledge. Stay tuned for updates on upcoming events. Until next time!
Steve Forcum 🦇🦸🏼♂️ retweeted
SIPPIO LIVE - November 16th nitter.gq/i/broadcasts/1LyxBnpAa…
Looks like @DaveMichels was right on this one. I'm not sure why Apple is making an about face but have to admit when I was wrong. Can't wait to see the pressure now on WhatsApp to open their platform and start supporting RCS...
RCS is an upgraded messaging standard that can support more modern features like those seen in iMessage and other contemporary texting apps. It's estimated that nearly half the globe will be using RCS by 2026, @SteveForcum
cnet.com/tech/mobile/why-app…
Steve Forcum 🦇🦸🏼♂️ retweeted
A year ago today, we launched Emergency SOS via satellite. Today, we’re extending free access to this lifesaving technology for existing iPhone 14 users for another year. nr.apple.com/DS5o5K3JI2
Steve Forcum 🦇🦸🏼♂️ retweeted
Please join us at #MSIgnite tomorrow, where we won’t just talk about AI innovation in the abstract, but about real product-making, deployment, and productivity gains. ignite.microsoft.com/en-US/h…
Steve Forcum 🦇🦸🏼♂️ retweeted
We are thrilled to announce that we are sponsoring the much-anticipated Cavell Enable event in London! This is your chance to dive into the evolving world of cloud communications and telephony enablement. 🚀
Find out more: cavellgroup.com/events/cavel…
Steve Forcum 🦇🦸🏼♂️ retweeted
🎙️ Catch-up with our latest appearance on the Cavell Cloud Conversations podcast
youtube.com/watch?v=5MTbGYxn…
This is incredible. There should be a few different pavilions with mountain ranges (Everest, Fuji, etc)
Steve Forcum 🦇🦸🏼♂️ retweeted
#'MicrosoftTeams introduces Meet, a new app that provides a single view of past and upcoming meetings, to make it easier to find meeting content like chats, files, agendas, documents, and recaps. #UCaaS ino.to/A76ReZf
Steve Forcum 🦇🦸🏼♂️ retweeted
If we want people to speak to us honestly, we must be willing to honestly listen.
