Delivering award-winning customer experiences by combining talent, data and technology. #BPO offices in the UK & SA
Swansea, Wales
Joined October 2022
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Celebrating Employee Appreciation Day at TCH! 🌟
We took the time to recognise and celebrate the amazing colleagues who inspire and support every day! 🙌 THANK YOU to our incredible team—you are the heart of TCH! Check out a snapshot of the heartfelt messages shared! ❤️
Merry Christmas from all of us at TCHGroup. We want to take a moment to thank our TCH Family, clients, collaborators, and partners for making this year a success. Here's to 2025!
Communication is key—on & off the pitch!
Through the Gamechanger Programme, Ospreys players are learning to:
👉 Communicate under pressure
👉 Understand themselves & others
👉 Lead with teamwork
Skills for rugby, business & life! 🌟
A great way for the family to keep fit over the holidays #Ospreys #TogetherAsOne
Download the Ospreys Hub App, powered by
@SonyUKTEC 📲
With exclusive offers, training videos for players & coaches, this is your chance to elevate your Ospreys experience.
🤖 bit.ly/4g50j7V
🍎 apple.co/3T7fkfE
#TogetherAsOne
Life skills = lasting change. 🌟 Our Gamechanger Programme builds confidence and transferable skills to unlock real opportunities in Rugby and beyond. Hear from Dai Phipps on what makes this programme so impactful.
DM us to learn more!
Wellbeing isn’t a buzzword—it’s our priority. 💙 From our 'Cuppa with Abii’ to free gym memberships, financial advice, & community groups, we’re prioritising holistic health.
Learn more about how we’re building a culture of care: eu1.hubs.ly/H0dR-pg0
#WellbeingAtWork
WORK WITH US! 🌟 Now hiring in SA:
L&D Facilitator – Train & inspire growth.
Sales Team Leaders – Lead with passion.
Sales Advisors – Craft amazing customer experiences.
Join a team that supports and empowers you.
Apply now: tchgroup.uk/jobs
#Durban #Hiring
In a tech-driven world, true success blends the best of tech with a human touch. At TCHGroup, we balance both to deliver standout service. 💡
Here are our tips: eu1.hubs.ly/H0d4qgz0
#CustomerService #BPO #HI #AI #Technology
⚡️ Energy Sales Advisors Wanted, Swansea⚡ NEW job with great earning potential and growth?
💸 £11.50/hour (increases after probation)
📈 Bonuses for top performers
🔹 Outbound calls to customers interested in energy quotes
🔗 eu1.hubs.ly/H0d0-mP0
#EnergyJobs #SwanseaJobs
When was the last time you pushed yourself? As #MikeRuddock says, "The moment you stand still as an athlete, you're overtaken." The #Gamechanger programme, sponsored by SGiL Link CIC, helps elite players build skills for life on and off the field. @ospreys
We're #Hiring!
We’re looking for talented people to join our team in Sales roles:
🌍 Travel Sales
⚡ Energy Sales
Apply on our website! Successful applicants will be invited to an assessment at our #Swansea office. tchgroup.uk/jobs
We can’t wait to meet you.
TCHGroup retweeted
The judges were so impressed with the standard of entry that we have not one, but two Gold Winners Trainer of the Year!
Congratulations to Neil Evans, @AdmiralUK & Hannah Davies, @TCHGroupBPO who have both been crowned Gold Winners! 🤩#cnectwalesawards
TCHGroup retweeted
This award celebrates centres that prioritise their people and culture at the core of their operations. Congratulations to our finalists:
@SSCL_UK
@Sky
@nfum
@Lenvi_Tech
@Deloitte
@TCHGroupBPO
@alcumusgroup
@LBGplc
@AdmiralUK
Thanks @clever_nelly for sponsoring this award.
Great athletes make smart decisions under pressure! With Mike Ruddock’s experience, the #GamechangerProgramme was crafted to elevate the skills of @ospreys players.
TCHGroup retweeted
Congratulations to the finalists for the Best Technology & Digital Initiative:
@TargetGroupLtd Mortgage Hub
@CapitalonTap Blaise
@TCHGroupBPO Marketing/Hubspot
@StarlingBank
@AldermoreBank
@VirginAtlantic
@DVLAgovuk
@SSCL_UK
Thank you to @Deloitte for sponsoring this award!
TCHGroup retweeted
Congratulations to the Finalists for the Business of the Year Award:
✨ @CapitalonTap
✨ @CGI_Global
✨ @landg_uk
✨ @SSCL_UK
✨ @TCHGroupBPO
✨ @veezugroup
Thanks to @wearejomopeople for sponsoring this award. #innovation #customerexcellence #cnectwalesawards #recognition
TCHGroup retweeted
The @CommunityOsprey Tackle programme shows youngsters the options they have post-school.
There's no place better to take them than to @TCHGroupBPO: an organisation that truly cares for their staff & can train anyone.
Find your career @TCHGroupBPO 💼
📺 youtu.be/ZR8uNZ5DLiY
TCHGroup retweeted
At a loose end to entertain the kids this August? 🏉
We're taking our camps on the road to a rugby club near you 🖤
Spaces limited on a number of camps already, so don't delay in booking your spots 👇
bit.ly/OitCThinkBook
#MoreThanRugby
Technology amplifies human behaviour, not changes it.
We think that AI has its place in contact centres but can't replace human touch.
So how you do balance both? Here's what we think: tchgroup.uk/blog/delivering-…
Thoughts?
#AI #ContactCentre #HumanTouch #BPO
