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About the skin tone fee on our YCH service We’re sorry for charging extra for skin tone changes on this YCH. We didn’t think this through properly. When we made the template, we only prepared a version with pale skin. Other skin tones needed manual changes to the existing artwork, so we added a fee for that work. At the time, we were only thinking about the extra editing. We didn’t stop to think that this meant people with darker-skinned characters would have to pay more for the same YCH. We should have prepared for different skin tones from the start. That was our mistake, and customers shouldn’t have had to pay extra because of it. We also want to be clear that we never intended to exclude anyone because of their skin tone or ethnicity. We’ve worked on many custom model commissions featuring darker-skinned characters and characters from different ethnic backgrounds, and we’ve always been happy to take those requests. We understand, though, why this fee made people question that. We will cancel the extra charge for natural human skin tone changes and refund any additional fees already paid for them. If you paid one, please DM us so we can return it. We won’t charge extra for natural human skin tones in future commissions. Looking back, we wish we’d thought about this before putting the service up. We’re sorry to the customer who raised this and to everyone who felt unwelcome because of our pricing. We hope this explains what happened, and we’ll follow through on fixing it.