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Telecoms IQ

@TelecomsForum

Telecoms professionals network for debate & discussion on network evolution, mobile, FTTx, mobile broadband, apps, cost management, billing, OSS. Owned by IQPC

 Telecoms IQ, London, UK
linkedin.com/groups/3430928
Joined September 2010
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Telecoms IQ retweeted
Shep Hyken (@Hyken) profile picture
Shep Hyken
@Hyken28 Oct 2018
New on @Forbes: Five Ways Comcast Creates A World-Class Customer Experience buff.ly/2z5E0vc #CX #business
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Telecoms IQ retweeted
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CX Summits@CX_Events24 Oct 2018
How to Futureproof your #CX #CXNordics #customer #CEM bit.ly/CX-Futureproof
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How was your #MondayMotivation? My colleague passed his grade 8 violin and the boss brought in fresh pears. #winning
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Telecoms IQ retweeted
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CX Summits@CX_Events18 Oct 2018
Read our full guide to achieving #CX excellence via the link down below! #CustomerExperience #CEM bit.ly/CXExcellence
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Telecoms IQ retweeted
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CX Summits@CX_Events17 Oct 2018
Have you seen @MaplewaveHQ 'Paperless' video yet? We're excited to have them as one of our event partners for next years #CEMGlobal event! #CX #CEM #Telecoms @TelecomsForum Learn more about what they do here: linkedin.com/feed/update/urn…
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Telecoms IQ retweeted
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Taya@TayaCXEvents15 Oct 2018
Head over and join the live #CXChat18! Excited to discuss some exciting topics ahead of CX Nordics next month #customerexperience #cem
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Telecoms IQ retweeted
Taya (@TayaCXEvents) profile picture
Taya@TayaCXEvents15 Oct 2018
Replying to @CX_Events
I believe the top priority would be turning the insights organisations have into action. We seem to have the data but aren’t utilizing it as effectively as we should be #CXChat18 #CX #CXChat
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News: @TelecomsForum: 'Read our full guide to achieving #CX excellence via the link down below! #CustomerExperience #CEM bit.ly/CXExcellence ' nitter.gq/TelecomsForum/status/1…, see more tweetedtimes.com/v/8731?s=tn…
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Telecoms IQ retweeted
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CX Summits@CX_Events28 Sep 2018
Our Emerging Markets report will give you a solid background to understanding where each region is at in developing and executing their #CX strategy #CEMGlobal bit.ly/CXEmergingMarkets
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#CEMTelecoms: Julien Rio introduces some of the major customer frustrations @TelecomsForum @Marketing_JR @iqpc
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#CEMTelecoms: discover how an #OpenPlatform helps you solve this connectivity challenge hubs.ly/H0dVFLJ0 @TelecomsForum @Marketing_JR @iqpc
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Join #CEMTelecoms #Europe to discover how to meet new customers' expectations. September 25 - 27 in Prague: hubs.ly/H0dz-4l0 @TelecomsForum @CX_Events #CEM #CustomerExperience #CX
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Our #CaseStudies make for excellent reading - Just follow this link:  hubs.ly/H0dmCHm0 #Telecoms
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Telecoms IQ retweeted
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Taya@TayaCXEvents26 Jul 2018
Looking forward to your masterclass at the AI for CX Forum in November! nitter.gq/martinhw/status/102244…
Martin Hill-Wilson (@martinhw) profile pictureMartin Hill-Wilson@martinhw26 Jul 2018
I've teamed up with Dr David Naylor to deliver this hands on masterclass for executives who need a strategic plan for using AI in their #customerservice. The full agenda is here bit.ly/2NGMHSm
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Telecoms IQ retweeted
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CX Summits@CX_Events6 Aug 2018
Kicking off #MotivationMonday. What gets you up and out of bed in the morning? Early gym session or that cup of extra strong coffee? ☕
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Since the beginning of time, what matters most is how your customers feel when they engage with you, your people and your brand. [#CX #GrowthIQ #CustServ #Sales]
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Some tips before your next event: Reward your best staffers immediately after the show - most improved, best team player, lead capture star @nickwcampbell
Image from Julien Rio, CCXP 🚀 (@Marketing_JR)
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US thrift store chain @GoodwillIntl launches a new boutique concept store in #NewYork aimed at #Millenials with a focus on #CX buff.ly/2JLLNS3 via @BIUK
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Thank you for such useful insights Julien! Read on down below! 👇👇 nitter.gq/Marketing_JR/status/10…
Julien Rio, CCXP 🚀 (@Marketing_JR) profile pictureJulien Rio, CCXP 🚀@Marketing_JR3 Jul 2018
#CEMTelecoms interviewed me about the new trends of CX in 2020 - what will it look like? We talk about technologies, channels and AI - check it out! buff.ly/2yHz8zu @telecomsforum
Image from Julien Rio, CCXP 🚀 (@Marketing_JR)
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CX Summits@CX_Events25 Jul 2018
We're delighted to have @dimelo on board as one of our event partners for CEM Europe! Have you read our interview piece with Julien Rio @Marketing_JR Head of Marketing at Dimelo? Have a look here at our conversation about where #CX is heading! bit.ly/CEMEurope-EmergingTec…
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