I think everyone else frustrated by this should also let Amazon know. Here's the longer letter: Hello, I've been a Prime member since 2005, and our household orders from Amazon several times a week. Lately, Prime has become too much work to use. I don't want to track packages in the phone app. I want detailed shipping emails like you used to send. It was helpful when Google could tell me what was arriving, but now the emails just say "household item," which tells me nothing. Even when I'm signed in myself, I need to see what was delivered today and what hasn't arrived yet, not one big "Delivered" bucket and one "Not shipped" bucket. So when Grok Bot came out, I started using a personal AI assistant to track our orders, Subscribe & Save deliveries, and packages for two accounts, mine and my husband's. It only reads our own order history and shipping status. It doesn't scrape, resell, or buy anything without me. Yet Amazon tells me I'm violating the terms of service, which almost no customer actually reads, and blocks my assistant. Now I sign in to both accounts myself and paste the information into my AI assistant so it can do the tracking. That's a waste of my time and defeats the whole point. Please give Prime members an approved way to let their own assistant view their orders, such as a read-only order-tracking permission, an official API, or a setting that allows a trusted agent. Other retailers are starting to welcome customers' assistants. I'd rather keep shopping with Amazon, but I'm willing to switch. As I told my college kid, either get with the program and learn to use AI, or get left behind. Maryann Miller

And, yes, dressing like a sailor was absolutely a thing;-)