The OUR Jamaica

Fresh from receiving the Canada Woman in Energy Award, OUR’s Director of Consumer and Public Affairs Yvonne Nicholson reflects on what the achievement means to her. Catch the full interview on November 11 on a radio station near you.​ #ourja #weregulate

This week Lorna advises a customer on what to do after applying for electricity connection. Watch the latest here : bit.ly/AskLornaIWantElectric… ​c #TheOURJa #WeRegulate

Hurricane Melissa is now part of history, but the lessons learned will help shape the future of utilities.​ Read the latest edition of the OUR Digest : bit.ly/HurricaneMelissaOneYe… ​ #WeRegulate #theOURJa

Electricity is becoming cheaper to generate, but more expensive to deliver.​ What does this mean for Jamaica's energy future? Read the latest Regulatory Lens article, Cost of the Wires.​ bit.ly/RLCostoftheWires #theOURja #weregulate

The lessons remain. As communities recovered, the OUR was on the ground assessing utility damage, monitoring safe service restoration and gathering insights to help build greater resilience for the future. #theOURja​ #weregulate

Happening Now: What did Hurricane Melissa teach us about resilience? OUR's Director-General Ansord Hewitt shares insights in a panel discussion at the Jamaica Energy Summit 2026, exploring lessons learned and strategies for building resilience. #ourja #weregulate

Don’t worry if you missed it! Catch the 1st episode of Season 4 of the OUR Chat Podcast now! Link: bit.ly/CACUBeyondtheAwards #OURChatPodcast #ourja #weregulate

Hurricane Melissa tested our communities. Today, we reflect on how far we've come. Our journey continues, guided by our resilience and the power of coming together.​ #theOURja #weregulate

Utility providers should communicate planned service interruptions whenever possible, giving customers time to prepare. #ourja #weregulate

The OUR is renewing its call for stronger coordination and planning across the water sector. Learn more in this week’s ITO: bit.ly/ITOMorePlanningForJAW… #TheOURJa #WeRegulate

Read our latest OUR Digest article exploring the data protection imperatives for regulators, consumers and utility providers.✍🏽 By Naomi Watkins, Legal Counsel, OUR Read it now: bit.ly/utilityndataprivacy #WeRegulate #theOURJa

We're reviewing our website and we want to hear from you. Your feedback will help shape a better online experience with us. ​ Take the survey: bit.ly/OURWebNeedsAssessment #theOURja #weregulate

The energy landscape is changing. Electricity tariffs must evolve with it.​ Discover why designing fair retail tariffs for prosumers matters for all consumers here: bit.ly/RLBeyondKilowattHour ​ #theOURja #weregulate

The OUR has received a tariff application from the NWC for the period 2026/27–2030/31. The submission will now undergo the OUR’s review process. Read more: bit.ly/OURReceivesNWCApplica… #theourja #weregulate

Episode 1 of the OUR Chat Podcast is here! Tune in as we discuss Consumer Power with CACU Chair Yasmin Chong! Listen Here: bit.ly/CACUBeyondtheAwards #OURChatPodcast #ourja #weregulate

Here’s what you can expect from Season 4 of the OUR Chat Podcast! 🎙️ Insightful conversations, useful tips, and deep dives into everything you need to know about Jamaica’s utility sector. 🔥 🎧 Listen, learn, and enjoy!

Today, we celebrate Jamaica’s National Heroes and the enduring values of courage, unity and service that continue to guide our nation.​ #theOURja #weregulate

Wondering what's in store for Season 4 of the OURChat Podcast? Visit our TikTok page for an exclusive sneak peek at the conversations, topics, and guests coming your way this season. 🎙️🔥The countdown is on. Listen now: bit.ly/OURChatPodcast #OURChatPodcast #ourja #weregulate

For Alicia Tucker the 2025 Utility Customer Service Distinction Award, was a meaningful acknowledgement of the work being done to improve the customer experience and a reminder to keep upholding that standard. Visit our.org.jm for more. #CACUJamaica #PickYuhProvider

What should I do if my service provider can’t get through to me because I am busy? This week’s Ask Lorna helps a frustrated customer. Watch now: bit.ly/AskLornaTooBusyToAnsw…​ #TheOURJa #WeRegulate