ThePropWatcher

I'm sure the last few days have been hard for some of you that were on the Premium Plan. We also understand how difficult it is to trade let alone be successful at it. We did not want to overpromise and underdeliver with the uncertainty we faced this week as a company. Now that it is officially behind us, and after further talks with our current partners, we want to publicly announce that all of you in “approved for pay” on Premium Plans will be paid. You are currently seeing them as “Premium Pending” in dash. This was always the plan, but with the unfortunate turn of events with our ex partner last week and the issues on the Premium Plan, the fairest way to address Premium Plan users in that moment was to issue refunds. Zero & Advanced Account payouts will be back to the same day as of tomorrow and those Premium Account payouts WILL be made in batches. The first batch which equates to 10% of outstanding Premium Account payouts have been made today. We will be contacting the rest of you directly via email to make sure timelines are communicated effectively. Active Premium Account users are still receiving refunds as well, that has not changed. All of you that have continued to choose Alpha and trading here, we cannot thank you enough for your support in these unusual times and very glad to get back to our typical service with you. Thank you for your patience, understanding, and for sticking by Alpha.