CustomerServiceGuru (@The_CS_Guru) profile picture

Helping businesses to stand out from the rest with #CustomerService & #CustomerExperience

Basingstoke, England
Joined May 2018
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Replying to @Basingstoke_01
@Basingstoke_01 strong smoke smell in Hatchwarren, is there any fires to report?
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Replying to @clarksshoes
@clarksshoes brilliant #CustomerService in your #Basingstoke store today, the manager went #AboveAndBeyond for a customer after her daughter was wrongly fitted in Clarks #Kempshott Good job!! #CustomerExperience – at Basingstoke, England
@bunnings_uk great #CustomerService in your #Basingstoke branch today, helpful staff. Polite and chatty with my daughter #CustomerExperience – at Basingstoke, England
If you experience bad #CustomerService many people do you tell about it? – at Basingstoke, England
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Replying to @sainsburys
@sainsburys brilliant #CustomerService as always in your #kempshott store - didn’t get the servers name but will do next time 😊#customerExperience – at Basingstoke, England
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@hatchwarren fab venue! Attended my children’s football presentation here on 20.5.18 Big space, nice and clean with great surroundings #CustomerService #CustomerExperience #greatspaces #partyvenue – at Basingstoke, England
@choccywoccyshop London gave amazing customer service on a recent trip for afternoon tea, Jenna in particular stood out 👍🏼 on 12.5.18 #CustomerExperience #CustomerService #chocolateislife #mannerscostnothing – at London, England
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If you’ve had brilliant #CustomerService #customerexperience let me know... I want to hear your stories, let’s recognise the businesses putting their consumers first #mannerscostnothing ❤️ – at Basingstoke, England
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@JDOfficial @JDhelpteam no response as yet.... nitter.gq/the_cs_guru/status/998… – at Basingstoke, England
@JDOfficial poor #CustomerService shown by your staff on 10.6.18 in #Basingstoke Tom was very rude, even swore whilst children were present. I requested some assistance with some trainers - the other shoe to try own... much to his annoyance #CustomerExperience #coulddobetter
Replying to @homebargains
@homebargains lovely customer service in your #Basingstoke branch yesterday at around 6:30pm. Young man was very polite on the checkout #CustomerService #CustomerExperience #homebargains #mannerscostnothing – at Basingstoke, England
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@JDOfficial poor #CustomerService shown by your staff on 10.6.18 in #Basingstoke Tom was very rude, even swore whilst children were present. I requested some assistance with some trainers - the other shoe to try own... much to his annoyance #CustomerExperience #coulddobetter – at Basingstoke, England
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Replying to @MandCbasing
@MandCbasing fabulous table service from Shannon this evening. Food was delightful. Constructive criticism on the cocktails, lack of fruit. Overall nice experience! #foodie #CustomerExperience #CustomerService #servicewithasmile #millerandcarterbasingstoke – at Basingstoke, England
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