@TicketmasterCS

The official Ticketmaster UK CS account. Got a Customer Service Query? We are here to help!

ticketmaster.co.uk/help
Joined January 2012
  • Tweets606K
  • Following2.2K
  • Followers159K
11KMedia
That's all from us today folks! We're back tomorrow at 10:00 am to help with any ticketing queries. Until then check out our helpdesk >> bit.ly/2cEgiLY
235
Event tickets being held at the venue for collection on the night of the show? Please see our page for info on what you will need in order to collect>>> bit.ly/3SQINuj

How does Box Office Collection work?

Most venues offer Box Office collection, which means that you can pick your tickets up in person when you arrive at the event.Collecting your ticketsWhen will my tickets be ready to collect?Tickets...

help.ticketmaster.co.uk
790
Wondering if your tickets are ready to be downloaded yet? Please check our delivery information page here >>> bit.ly/3EwNik5

Why can't I access my eTickets?

If you booked eTickets, they may not always be available immediately after you’ve booked.If you're located in Australia, New Zealand, Mexico, the United States and Canada, you can access your mobil...

help.ticketmaster.co.uk
1,508
Did you know you can access confirmation of your booking from your online account? Find out more over here! >> bit.ly/2KtvrDb

How do I find my receipt or order confirmation number?

To view your online order’s receipt or confirmation number, follow these steps: Sign into your Ticketmaster Account. Find your order in My Tickets. Resale tickets may take up to 24 hours to appear...

help.ticketmaster.co.uk
1,200
Are Mobile tickets available for your event? No more wondering where you put your tickets or waiting for the postman. bit.ly/2WhkZPT bit.ly/3FtT37T

How do I use Mobile Entry tickets?

When your event is Mobile only, or you selected Mobile Entry at checkout, you’ll only be able to access your tickets on your phone. Tickets can’t be printed from your account or emailed to you. Mob...

help.ticketmaster.co.uk
1,267
Got a gig that you can no longer attend? We can help with that and make another fans day>>> bit.ly/3TTFthK

How do I sell tickets?

Not all events or tickets are available for resale, but it's easy to find out if your seats are eligible through Ticketmaster.To learn more about listing your tickets on Ticketmaster and step-by-st...

help.ticketmaster.co.uk
1,393
Buying tickets? Check out our blog post about staying safe from scams online>> bit.ly/4kT6ZrU

How to protect yourself against ticketing scams

Tips on how to avoid counterfeits and scammers, and how to stay safe when buying tickets to your favourite shows

discover.ticketmaster.co.uk
1,313
We're back! Here until 20:00 today to help with any ticketing queries. Got a question? Check out our helpdesk for more info! >> bit.ly/2ScR4ag
4
3,103
That's all from us today folks! We're back tomorrow at 9:00 am to help with any ticketing queries. Until then check out our helpdesk >> bit.ly/2cEgiLY
2,656
Event tickets being held at the venue for collection on the night of the show? Please see our page for info on what you will need in order to collect>>> bit.ly/3SQINuj

How does Box Office Collection work?

Most venues offer Box Office collection, which means that you can pick your tickets up in person when you arrive at the event.Collecting your ticketsWhen will my tickets be ready to collect?Tickets...

help.ticketmaster.co.uk
2,359
Wondering if your tickets are ready to be downloaded yet? Please check our delivery information page here >>> bit.ly/3EwNik5

Why can't I access my eTickets?

If you booked eTickets, they may not always be available immediately after you’ve booked.If you're located in Australia, New Zealand, Mexico, the United States and Canada, you can access your mobil...

help.ticketmaster.co.uk
1,758
Did you know you can access confirmation of your booking from your online account? Find out more over here! >> bit.ly/2KtvrDb

How do I find my receipt or order confirmation number?

To view your online order’s receipt or confirmation number, follow these steps: Sign into your Ticketmaster Account. Find your order in My Tickets. Resale tickets may take up to 24 hours to appear...

help.ticketmaster.co.uk
2,220
Are Mobile tickets available for your event? No more wondering where you put your tickets or waiting for the postman. bit.ly/2WhkZPT bit.ly/3FtT37T

How do I use Mobile Entry tickets?

When your event is Mobile only, or you selected Mobile Entry at checkout, you’ll only be able to access your tickets on your phone. Tickets can’t be printed from your account or emailed to you. Mob...

help.ticketmaster.co.uk
1,531
Got a gig that you can no longer attend? We can help with that and make another fans day>>> bit.ly/3TTFthK

How do I sell tickets?

Not all events or tickets are available for resale, but it's easy to find out if your seats are eligible through Ticketmaster.To learn more about listing your tickets on Ticketmaster and step-by-st...

help.ticketmaster.co.uk
1,319
Buying tickets? Check out our blog post about staying safe from scams online>> bit.ly/4kT6ZrU

How to protect yourself against ticketing scams

Tips on how to avoid counterfeits and scammers, and how to stay safe when buying tickets to your favourite shows

discover.ticketmaster.co.uk
1,367
We're back! Here until 20:00 today to help with any ticketing queries. Got a question? Check out our helpdesk for more info! >> bit.ly/2ScR4ag
1
4,261
That's all from us today folks! We're back tomorrow at 9:00 am to help with any ticketing queries. Until then check out our helpdesk >> bit.ly/2cEgiLY
2,937
Event tickets being held at the venue for collection on the night of the show? Please see our page for info on what you will need in order to collect>>> bit.ly/3SQINuj

How does Box Office Collection work?

Most venues offer Box Office collection, which means that you can pick your tickets up in person when you arrive at the event.Collecting your ticketsWhen will my tickets be ready to collect?Tickets...

help.ticketmaster.co.uk
2,683
Wondering if your tickets are ready to be downloaded yet? Please check our delivery information page here >>> bit.ly/3EwNik5

Why can't I access my eTickets?

If you booked eTickets, they may not always be available immediately after you’ve booked.If you're located in Australia, New Zealand, Mexico, the United States and Canada, you can access your mobil...

help.ticketmaster.co.uk
1,515
Did you know you can access confirmation of your booking from your online account? Find out more over here! >> bit.ly/2KtvrDb

How do I find my receipt or order confirmation number?

To view your online order’s receipt or confirmation number, follow these steps: Sign into your Ticketmaster Account. Find your order in My Tickets. Resale tickets may take up to 24 hours to appear...

help.ticketmaster.co.uk
1,678
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