Executive Chairman UNA Alliance @UNA_Alliance
Ipswich, England
Joined January 2013
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Mind the gap! With the UK fed up with covid as an excuse for poor experiences, but workforces still not completely back on site, what can managers do to bring #customerservice back up to speed. Find out more from @UNA_Alliance here... #AllTogetherBetter
Consumers are fed up with Covid being used as an excuse for bad service. At UNA we're proud of our members' customer feedback but there's always room to improve. Read more about #customerservice here una-alliance.com/news/190-mi… #AllTogetherBetter
Tim Ryan retweeted
The small talk that builds bridges and supports people's #wellbeing isn't so possible when meetings are done by videocall. Small talk makes a good deal of difference to wellbeing, though...find out more una-alliance.com/news/185-ch… #AllTogetherBetter #BusinessSupport
Checking in with all of our colleagues in business is important for their #wellbeing and our own. With small talk less available to us in video meetings, it's important to pick up the phone or drop people a line from time to time...@UNA_Alliance tell us why... #AllTogetherBetter
The small talk that builds bridges and supports people's #wellbeing isn't so possible when meetings are done by videocall. Small talk makes a good deal of difference to wellbeing, though...find out more una-alliance.com/news/185-ch… #AllTogetherBetter #BusinessSupport
With the @BBCNews reporting that around 56% of 2,000 firms surveyed by @CIPD and @Adecco_UK plan to hire in the first three months of 2021, it seems like a good time to revisit my article from last summer on Remote Recruiting... #RemoteWorking #recruiting
linkedin.com/pulse/recruitin…
Planning for 2021 when we don't know what the year holds for us is challenging. People - customers and employees - remain at the core, though. Here are some things to think about for the year ahead... #BusinessPlanning linkedin.com/pulse/go-flow-f…
Tim Ryan retweeted
At our #UNAVConf2020 in November, we were delighted to welcome Federico Shaw, from Tysers, who discussed the concerns many of us will be feeling about broking beyond Brexit. Here are four areas to review: una-alliance.com/news/180-br… #AllTogetherBetter #BrokingBeyondBrexit
Does your insurance cover your risk? It's something that, as brokers, we can help customers make sure they get right. This year, cases of underinsurance may have risen as businesses look to cut opex where they can. @UNA_Alliance is collecting stats to build a better picture...
Underinsurance. Word in the marketplace is that 2020 will have seen the number of underinsured businesses increase quite dramatically. We’d love to collect some stats to build a better picture. Let us know your experiences from this year... #underinsurance #AllTogetherBetter
Tim Ryan retweeted
We’re on a 15 minute countdown to our #UNAVConf2020 and looking forward to our Exec Chair @TimRyan98 setting the scene for this exciting annual event! #AllTogetherBetter
At our #UNAVConf2020, ZavFit founder, Anna Freeman, and Olympic Gold Medallist, Greg Searle, will talk with us about a new wellbeing concept – MoneyFitness. We'll report more on this interactive session soon... linkedin.com/pulse/rise-up-c… @ZavFit_official #alltogetherbetter
Thursday sees our @UNA_Alliance members and partners come together for #UnaVConf2020. And while this year its a virtual event, this has provided the team with some very useful learnings to share during these unusual times... #AllTogetherBetter #RiseUp linkedin.com/pulse/organisin…
Welcome on board, @JamesHallamUK and thank you for the great article @BrokingIda
It's great to welcome @JamesHallamUK to UNA Alliance. You can read more about our newest member in Insurance Age here. Thanks for the coverage @InsuranceAge #AllTogetherBetter
A great guide to help brokers prepare for Brexit, thanks @BIBAbroker
Have you seen this @BIBAbroker Brexit Guide? From market access to data arrangements, it's a great go to resource as we prepare for January 1st...
Tomorrow is #WorldMentalHealthDay and this year's theme is #MentalHealthForAll. Promoting mental health in the workplace is vital and here I look at some of the things to keep in mind to help your teams manage mental health while working from home... linkedin.com/pulse/promoting…
It’s #EuropeanMobilityWeek. The perfect time to look at the way we get around and, with a theme on #ZeroEmissions for all, how the future for our roads may work in terms of reducing pollution. linkedin.com/pulse/greener-f…
Some brilliant advice here that we really should all take note of...let's move back into business having learned from the lockdown experience, taking the positives along with us! #lockdown #insurancebrokers
We all enjoyed an excellent session with Mark Pittaccio during our UNA Conference last year and here he is now, with some excellent advice for minimising 'Lockstalgia'... youtu.be/J5Ng8CbMMkE Thanks for sharing with us @mp_ybe #AllTogetherBetter
Great talking with @BrokingIda about RSA’s decision on single commercial vehicles... insuranceage.co.uk/insurer/7…
As retailers return to work today, a return for office-based businesses is still in planning...keeping those plans alive is essential as the situation and guidelines relating to it change... linkedin.com/pulse/planning-… #lockdown #insurancebrokers #officeworkers #AllTogetherBetter
It's #MentalHealthAwareness Week and the theme is ‘kindness’. As we head, I hope, toward a move out of lockdown, I’ve been thinking about the incredible compassion and benevolence we’ve seen during this unsettling time... #KindnessMatters @mentalhealth linkedin.com/pulse/kindness-…
It's #NationalLimerickDay marking Edward Lear's birthday. In an idle moment, I've written one myself...
There was an old man in insurance,
Who was looking for life with more vibrance.
He started out broking; With Ryan’s (I’m not joking)...
And now he’s surrounded by brilliance.