The Customer Experience Dashboard for Hospitality Operators.
Guildford, Surrey
Joined January 2015
- Tweets2.5K
- Following706
- Followers474
- Likes490
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Wow wow wow! @lasiguanas with us, Feed It Back won best use of insight, data & research. Super chuffed to have this industry recognition of how we can truly help hospitality operators #rmi20
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Tasting Prosecco at 11am?
It must be trade show time!
Great morning at #restaurantandbartechlive- tastings with @thinkwinegroup and chatting to @VictoriaSearl @WirelessSocial @UseToggle @WeFeeditback @pointOneEPOS @inapub @QSRMedia @OrderpayUK @S4labour @uk_harri and more 👌🏼
We are at the @RestTechLive show today supporting our wonderful partner @VictoriaSearl. Come and say hi!
We recently sat down and had a chat with @UseToggle to talk about all things Feed It Back & hospitality.
Check out the full video below 👇
youtube.com/watch?v=RVPYkdpt…
Today is National Hospitality Day 💜
Supporting local business and hospitality has never been more important - if you have some time this weekend, pop into your local restaurant, pub or any other hospitality business and show them some love.
#NationalHospitalityDay
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Our customers love the @WeFeeditback integration 🚀
Feeditback gathers valuable customer feedback and Trail turns it into team actions to improve the customer experience for everyone. Find out how:
buff.ly/3vIMVi2
Feed It Back retweeted
Best #Reputation #Management Software 2021
Feed It Back
@WeFeeditback gathers feedback and separates it depending on the venue, region, and estate. Moreover, this reputation management software is perfect when it comes to case management.
prnews.io/blog/best-reputati…
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Our @WeFeeditback data shows over 9 out of 10 guests saying they feel confident to return. Obviously there are slips but a huge amount of work is being done to ensure safe clean environments for guests as well as track and trace compliance.
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Continuing with our #IWD interviews, next up is @katykammedia MD & Founder of @KAMMediaInsight!
She chats with Rosie about inspirational women, the importance of a mentor, words of wisdom and loads more!
👉 tinyurl.com/ykvedxy6
#hospitality #InternationalWomensDay
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Post-lockdown expectations set to challenge all venues
@WeFeeditback analysed data from over 400,000 pieces of feedback during the reopening periods from 4 July to December 2020 to discover how customer behaviour played out post-lockdown 📈📉
👉 venue-insight.com/single-pos…
Whoop whoop 🙌🏼 thrilled to live with @UseToggle
🚨 Gamechanger alert 🚨 We’re so pleased to announce Toggle is now integrated with @WeFeeditback! It means operators can now issue vouchers in response to customer feedback or complaints, directly from the FIB platform. Contact the team to find out more 👉 usetoggle.com
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So pleased to have @WeFeeditback contributing to the #takeouttohelpout E-book!
Available to download from this Friday.
Sign up here 👉🏻 tinyurl.com/y3ud87gn
#hospitality #hospitalityindustry #ebook
We are delighted to support @bumsonseatshosp initiative to help hospitality in Lockdown 3 by encouraging customers to #takeouttohelpout. Sign up to receive a copy of the e-book when it drops this Friday. bumsonseats.org/take-out-to-…
We are delighted to support @bumsonseatshosp initiative to help hospitality in Lockdown 3 by encouraging customers to #takeouttohelpout. Sign up to receive a copy of the e-book when it drops this Friday. bumsonseats.org/take-out-to-…
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Here's the latest stats from our CST with @WeFeeditback - seems customers were settling into the new-look hospitality... until....
Lockdown is hitting just as things seemed to be heading towards a “normal” level with regards to hospitality customer sentiment.
The latest tracker from KAM & @WeFeeditback is out now.
bit.ly/3lbO3Ww
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It's time to give hospitality customers something to SMILE about!😊
We know we can keep them safe, re-opening should focus on bringing them much needed joy and happiness.
Check out the latest Customer Sentiment Tracker, with @WeFeeditback: bit.ly/2Ii7mz6
We are thrilled to work with our friends @KAMMediaInsight to keep the industry in the know over the coming weeks.
Excited to announce the brand new Customer Sentiment Tracker, a collaboration between @KAMMediaInsight and @WeFeeditback
We've combined our data to track customer sentiment as hospitality re-opens.
Email [email protected] to receive it straight to your inbox each week. 👌
We are absolutely thrilled to be part of #100dayplaybook alongside other fantastic agencies and partners in the Hospitality Industry.
The Playbook is now live! If you are an operator head to 100dayplaybook.com/ to download your copy!
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I just visited Rudy's Neapolitan Pizza #Again in #LovinLeeds. This is what I thought: #feeditback reviews.feeditback.com/score… #Cheers :-)
Feed It Back retweeted
I just visited Rudy's Neapolitan Pizza - Leeds. This is what I thought: #feeditback reviews.feeditback.com/score…