WoodSpring Suites

Thank you for bringing this to our attention, Terry. This is certainly not the experience we aim to deliver to our guests. Please DM us your reservation details and Choice Privileges account information so we can report your concerns appropriately. -VB.

We regret that your clothes were damaged during your stay, Terry. We understand how upsetting and frustrating this must be. Please DM us your reservation details and Choice Privileges account information so we can report what happened. -VB.

We understand your frustration, Terry. Please DM us your reservation details and Choice Privileges account information so we can look into the situation and report your concerns. We will be waiting for your message. -VB.

We regret that you had this experience, Terry. We want to report what happened. Please DM us the hotel address, date of arrival, and name on the reservation. Please include your email, phone number, and mailing address. We value your time. -VB.

Hello, Terry. We’re very sorry to hear about what happened to your belongings during your stay. This is understandably upsetting. Please DM us your reservation details and Choice Privileges account information so we can document and report your concerns. -VB.

Thank you for contacting us and providing your case number, Jessica. You may send all details to our email so we can document any additional information. Thanks for bringing this to our attention. -KL

We understand these circumstances have been difficult, especially given the housing and documentation challenges you've described. Please send us a DM with your stay dates, hotel address, and the name on the booking so we can investigate this further. ~BV

To allow us to review this matter further, send us a DM with additional details, including the hotel address, arrival date, reservation number, and the name on the reservation. ~AP 2/2

We recognize your concerns regarding the quality of the accommodations and your request for a refund. We regret that your experience fell short of the standards you expected. ~ 1/2

Thank you for understanding, Jessica. We will be waiting for your email to address your concerns with the parties involved. Your feedback is valuable. Regards, VB.

In this way, we can properly assist and address this matter as soon as possible. We appreciate your understanding while we work to provide a fair resolution. -VB. 2/2

Hello, Jessica. We regret the automated response sent via private messages. Kindly note that we have not received any messages in our inbox. Please email us all the details about your reservation at [email protected]. 1/2

Please include your email, phone number, and mailing address associated with your Choice Privileges account. We appreciate your time and will be waiting for your message. -VB. 3/3

Our apologies for the automated message received. We want to report this matter immediately. We kindly ask you to DM us more details about what happened, including the hotel address, date of arrival, and name on the reservation. 2/3

Hello, Jessica. Thank you for sharing your honest feedback. We sincerely regret the unpleasant experience you have gone through; having ants in your bed and not receiving proper assistance does not reflect the service we aim to deliver. 1/3

Chef, please feel free to email us at [email protected] and include the information requested in our previous comment, along with details about your concern. We appreciate the opportunity to review this matter and look forward to hearing from you. ~JR

We're sorry to learn about the issue you observed regarding the room door. Guest safety and security are very important to us and to help us look into this matter further, please DM us with the dates of your stay, and any additional details you can provide. ~AP

Please send us a private message with additional information about your stay, including the hotel location, dates of stay, and your contact information, so we can help direct your concerns to the appropriate team. ~AP 2/2

Hi, Chef. We understand your frustration and appreciate your desire to share feedback regarding the conditions you encountered. If you would like to provide details, photos, or documentation for review, we'd be happy to assist. ~1/2

We are concerned about your feedback, Latishia. Please send us more details via DM. We look forward to assisting you. -KL