CustomerExperience.io is a community to share and learn about customer experience trends, best practices and tips that will help you obtain leadership insight.

Joined June 2015
CustomerExperience retweeted
How #MicroFocus has successfully moved NPS beyond just a metric by correlating it to future revenue -- in this @CustomerGauge 2018 NPS & CX Benchmarks report: bddy.me/2MrTqiq @npsbenchmarks
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CustomerExperience retweeted
How the world's seventh largest #software company utilises NPS | @npsbenchmarks #MicroFocus Why don't you also? bit.ly/2EdZTK5 #MyMicroFocus
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CustomerExperience retweeted
Have an #NPS question? We're hosting an #AskMeAnything session with Jørgen Bo Christensen, author of Next-Generation Net Promoter white paper. Send us your questions in a pm here.
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CustomerExperience retweeted
Ask Me Anything Net Promoter® w. Jørgen Bo Christensen, Author Of Next Generation Net Promoter® white paper: npsbenchmarks.com/blog/ask-m…
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CustomerExperience retweeted
How the world's seventh largest #software company utilises NPS | @npsbenchmarks bddy.me/2su4Hd5
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CustomerExperience retweeted
NPS
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CustomerExperience retweeted
Replying to @JustJadams
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CustomerExperience retweeted
Got what it takes to be names NPS leader? Reach out! npsbenchmarks.com/blog/custo…
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CustomerExperience retweeted
Check out this terrific ebook on the state of NPS in five industries. bit.ly/2ypcSWL @CustomerGauge
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CustomerExperience retweeted
These NPS® Industry Leaders are Fine Examples of How to Do #NPS Right in 2017. Learn more here: hubs.ly/H08C1L70 @JimBassCX @veeam
CustomerExperience retweeted
@CustomerGauge & @MelittaUSA proving once again there is correlation between #NPS & Consumer behaviour: bit.ly/2wEpZVJ
CustomerExperience retweeted
Sneak Peek from our #technology NPS Benchmarks Infographic. Don't Miss the Best of the Best in NPS: bit.ly/2wXxKaq @DrBorderick
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CustomerExperience retweeted
Wanna get an update on the state of NPS for USA Airlines? We got you covered! Learn more here: npsbenchmarks.com/industry/t… @CXupdate @sxp01
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CustomerExperience retweeted
Taken the @CustomerGauge @MIT_CISR 2017 NPS & CX Benchmark Survey? ow.ly/KB9w30coICu Respondents get free personalized assess report!
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CustomerExperience retweeted
Cannot stop reading @CustomerGauge Next Generation NPS whitepaper! So many great business insights! content.customergauge.com/ne…
CustomerExperience retweeted
Dr. James Borderick discusses how #HPE #Software turns NPS theory into practice: hpe.to/60198jx0X @NPSbenchmarks
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CustomerExperience retweeted
Infographic: Are you burning out your customer service staff? #custserv buff.ly/2eawIO0 buff.ly/2eavCBK
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