AI x Business Strategy | Breaking Bottlenecks | I say the unpopular thing đŻ
Las Vegas, NV
Joined November 2010
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John Bailey retweeted
One of our earlier voice agents kept interrupting callers. The prompt was clean. Response speed sat at 1, temperature at 0.
So we debugged from what the caller was hearing, raised both slightly while testing with a 3-second pause mid-sentence.
Now, she's right on point.
John Bailey retweeted
Never Give Up + Vote Early, Vote Now + DEI At ASU | Freitas, Prof. Anderson, Hilton | 10.27.26 nitter.gq/i/broadcasts/1nJOLQMglâŚ
John Bailey retweeted
Some things to ponder on hump dat this week -
Which of these 5 hit for you most ?
Which of these 5 are you sending to a loved one
Which of these 5 are you sending to a youngster in your world đ
Which of these 5 are you saving for yourself to rewatch tomorrow ?
John Bailey retweeted
The next leap in AI won't come from bigger context windows alone.
It will come from better architecture.
Context isn't memory. Memory isn't intelligence. And connecting multiple models doesn't automatically create an intelligent system.
The real opportunity is in how we orchestrate reasoning, execution, evaluation, and learning across sessions.
The model matters. But who's designing the system around it?
That's where the engineering begins.
John Bailey retweeted
Whoâs ready to go on the journey of becoming the bigger person ⌠in what I believe is the biggest and most honorable human trait⌠Iâm hoping to see people jump on this bandwagon more as we go forward
John Bailey retweeted
On a previous episode of Tea with GaryVee I was asked, "Did you see that ChatGPT has been rolling out more advertisements?"
John Bailey retweeted
A recent beta reinforced something useful for us: technical success only gets you part of the way.
What mattered next was how naturally the workflow fit into the teamâs day. When that fit was stronger, adoption was stronger too.
That has changed how we think about the build itself.
John Bailey retweeted
Good leads usually do not go cold because of one big mistake.
The next step gets delayed. Ownership gets fuzzy. Follow-up depends on memory.
Momentum fades.
We wrote about where that breaks and what a stronger follow-up system needs to carry.
How Good Leads Go Cold
linkedin.com/pulse/how-good-âŚ
John Bailey retweeted
The interesting part of this Gartner stat is not that customers reject AI.
87% of customers say companies using GenAI for customer service must provide access to a human agent.
Gartner surveyed 3,566 B2B and B2C customers in early 2026. At the same time, 50% said GenAI made service interactions easier.
Half said GenAI actually made service interactions easier.
The line gets crossed when AI becomes the gatekeeper.
That is why we keep building around handoffs. Let the system answer, route, schedule, collect, and handle the repeatable work.
When the customer needs judgment, context, or simply asks for a person, the path should be obvious.
Good automation should make service easier to access.
Not harder.
đ¤ Made with AI
John Bailey retweeted
Half of GenAI projects were abandoned after proof of concept by the end of 2025.
That is a useful reality check.
A demo can look impressive and still fail once it hits real workflows, real data, real costs, and real accountability.
Before the build, define the job.
John Bailey retweeted
Social media died four years ago and for the last four years weâve been in interest media.
You no longer get the content on your feeds from the people you follow like your cousin or your best friend from middle school. You get content based on what youâve recently been into. Interest media is the term thatâs used for the current state of what it was known as social media.
Where you get content thatâs based on what youâre currently interested in.
This is the current state of the internet and very important because interest media allows platforms to keep users on the platform longer because youâre seeing things youâre actually into now, not people you used to follow.
Your ability to change what youâre seeing in your feed is very, very, very real and all you have to do is use the search function in these platforms and search new topics and engage with that content.
Or use the explore page and engage with it. Or control ânot interestedâ in the content that youâre no longer interested in.
I do think people eventually will get tired of this and I predict that long-term platforms are going to have both an interest media feed and a social media feed, aka people that you want to follow.
I think a double-feed platform is inevitable.
John Bailey retweeted
40 is a very fascinating age.
A lot of people start reflecting on their lives when they hit their 40s, they think theyâve already âpeaked.â Truth is⌠40 isnât even halftime yet.
Even if you have a mortgage, too much debt, or too much responsibility, you have so much time to turn things around. It's fascinating what can happen to your life if you give yourself some grace. To all my 40-somethings out there ... please, change your perspective. You'll be stunned by how it changes your life.
John Bailey retweeted
Want to find a useful AI job inside a business?
Watch the interruptions.
The repeated questions.
The follow-up somebody has to remember.
The data getting copied around.
The lead sitting untouched.
The SOP somebody has to hunt down.
That is real work.
Pick one responsibility. Define it well. Build around it.
pulse.gobigbrain.ai
John Bailey retweeted
FYI: Your team is probably not ignoring old leads on purpose.
They just keep getting pushed behind whatever feels more urgent.
A customer needs help. A meeting runs long. New work keeps coming in.
Meanwhile, the old lead gets moved to âlater.â
There goes the pipeline, drifting again.
A lot of old leads are not dead. They are just untouched.
That is a very practical place for AI to help.
Give the system a follow-up job, clear timing, rules, and a handoff point.
Then the conversation does not depend entirely on memory.
pulse.gobigbrain.ai
đ¤ Made with AI
John Bailey retweeted
Prospecting has a funny way of becoming the thing everyone plans to get back to.
Card 03 in The BigBrain Lineup is Pipeline: The Growth Engine.
Here is what that role actually covers. đ§ľ
đ¤ Made with AI
John Bailey retweeted
The lead was interested.
The conversation happened.
Everyone meant to follow up.
Then the day kept moving.
A quick breakdown of where follow-up usually falls apart. đ§ľ
