Brian O'Connell (@asterion21) header
Brian O'Connell (@asterion21) profile picture

Helping businesses understand their customers and reach them online in innovative ways

Ireland
Joined February 2009
“If you won’t slaughter the kids with the bombs we give you then we won’t give any more!” So America has a moral objection to starving kids, preferring them to be burned to death instead. Do I have that right?
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Most businesses are better served by taking the time to gather data without constantly monitoring it. Read the full article: How Real-Time Data Can Hurt Your Business And Your Health. ▸ lttr.ai/jkBU #sentiment #Business #Customerretention
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What Causes No-Shows? It's not always inconsiderate customers. And introducing booking deposits bring their own challenges. So what alternatives are there? Read the full article: The Dilemma Of Booking Deposits When Dealing With No-Shows ▸ lttr.ai/jN8z #restaurant
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When Ryanair began their march to dominance they modelled themselves after Southwest Airlines in the US. Except for the customer service. Read the full article: How Ryanair Ignored The Complaints - And How You Can Too. ▸ lttr.ai/jIUF #sentiment #Ryanair #Business
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By taking the time to focus on the important stuff and screen out the trivial we reduce stress and that, ironically, allows us to get more done in the important areas. Read the full article: How Real-Time Data Can Hurt Your Business And Your Health. ▸ lttr.ai/fxr9
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Tomorrows our day for discussing all things Yeats related, including sours and more. We’ll have @Canvasbeer @TheWhiteHag and @BlackDonkeyBeer to have a chat. It’s a free hour of chat, info and spot prizes. BeoirFest.com #craftbeer #irishbeer
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It can be hard to ignore data as it comes in, human nature is to take action. But being more mindful about it is better in the long run. Read the full article: How Real-Time Data Can Hurt Your Business And Your Health. ▸ link.asterion.ltd/10cc9c70 #Business #Sentiment
One of the best ways to measure customer satisfaction is to get feedback from your customers to find out how they feel about your business. link.asterion.ltd/093ec510 #Sentiment #Customerretention #CustomerSatisfaction
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They could see how many bookings were new and how many repeat, how many were individuals and how many groups. lttr.ai/dPun #Customersentiment #Sentiment #Customerretention