Help Desk Services, Bates College, Lewiston, ME
Lewiston, ME
Joined March 2009
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Bates is now live with zoom phone. If you have any questions check out the FAQ's we have setup - bates.teamdynamix.com/TDClie… if you need to report a problem you can do so here bates.teamdynamix.com/TDClie…
Anyone with a .edu email address should be aware of this notice sent out by the IRS about scams. irs.gov/newsroom/irs-warns-u…
We are so lucky to have Keith supporting our community!
Meet Keith Hord.
A technology support specialist at the @bateshelpdesk in Ladd Library, Hord manages 25 students who work in-person and remotely to triage and answer technology questions from the entire campus community.
ALT Caucasian man with light blue mask and blue long sleeve shirt stands at desk with two monitors to the left.
It is Monday and the start of a new month! It is a great time to restart your technology and start the month fresh!
Happy Monday Bobcats. A reminder: Monday mornings are a great time to restart your computer before heading into a week of work!
We are looking forward to and getting ready for, our students to return to campus. At the same time, our team is also preparing for the fall and the opening of the new Bonney Science Center. Classroom technology equipment has already started to arrive.
We know that most of our students are back home, and many faculty and staff are working from home, but want them to know that we are still here, and ready to work with them on any technical problems they run into.
Is your password expiring soon? If so, we have some resources to help you think through what a password change will effect. bates.edu/helpdesk/annual-pa…
If you are looking for a lab computer to do your school work, but want to know which lab has computers available, we have a tool for you @BatesCollege students. check out our real-time lab usage page: bates.edu/helpdesk/computer-…
Google is reporting that they have resolved the issues with Google Drive. If you are part of the Bates community and are still experiencing issues, please contact the HelpDesk.
google is currently experiencing some issues with Google Drive. This issue is affecting some people at Bates College. The google status page is here: google.com/appsstatus#hl=en&…
Welcome to the first day of classes @BatesCollege - the helpdesk is here to answer any questions you may have!
If you want to know more about the new PaperCat system, including how to set it up on your computer (or Phone), take a look at our FAQ's bates.edu/helpdesk/it-bates-…
One of the things we have worked on this summer is improving the printing experience for our students. We are excited to introduce, PaperCat. Free printing for all @BatesCollege students. The new system even includes touchless release stations!
Looking forward to seeing all the @BatesCollege students in person this Saturday when the library opens. In the meantime, if you have questions about how to connect to the network, we made this page just for you: bates.edu/helpdesk/it-bates-…
Welcome to the students who have arrived so far! If you have questions about getting connected, here is a page just for you: bates.edu/helpdesk/it-bates-…
We are looking forward to welcoming our students back in just a few days. Watch this account for important updates and information about technology! We are here to help get you connected!
The help desk staff are working remotely today to help students, faculty and staff. This means that our phones are not being answered. Feel free to leave a voicemail, we are checking it. Or send us an email. We will get right back to you! Stay healthy Bobcats.