Baxi Customer Support

Please note we are closed today (Monday 19th September), open as usual tomorrow.

We’re experiencing unusually high call volumes. Many customers are having problems caused by frozen condensate pipes today, here’s our simple guide on how to fix fal.cn/3csiv if you still need an engineer you can book online here fal.cn/3csiw”

Good morning everyone! If there's anything you need help with today in the world of Baxi, please get in touch with me here, or DM me, and I'll do whatever I can to help. Thanks, Josh at Baxi Customer Support

That's everything from me today, but if you have any burning questions about our products and services, I'll be back from 08:00 tomorrow. Get in touch! Thanks, Josh at Baxi Customer Support

Good morning. If you need help today with anything to do with your Baxi boiler, please get in touch with me here and I'll do anything I can to help resolve your query. Thanks, Josh at Baxi Customer Support

We're finished for the day now, but if there's anything you still need our assistance with, please don't hesitate to send us a DM. Josh will be back in the morning to help you with your queries. Thanks, Sally at Baxi Customer Support

Good morning everyone. If there's anything that you need support with today in terms of the services and products that we offer, please get in touch with me and I'll do whatever I can to help. Thanks, Sally at Baxi Customer Support

That's us finished in the office for today, so I'll be logging off. We will be open again tomorrow from 08:30, at which point Sally will be available to support you should you need our assistance. Thanks, Merson at Baxi Customer Support

Need help? Get in touch with us here between now and 14:00, and I'll assist you with any Baxi-related queries as best I can. Thanks, Merson at Baxi Customer Support

And that's me finished for the day, so I'll be off now. Although if you do need anything, Merson will be here tomorrow from 08:30-14:00, and he'll help however he can. Thanks, Josh at Baxi Customer Support

Good morning everyone! If there's anything I can help you with today in terms of our products and services, please get in touch with me here and I'll help however I can. Thanks, Josh at Baxi Customer Support

That's all from me today, but I'll be back from 08:00 tomorrow to help you with any of your Baxi needs. Thanks, Josh at Baxi Customer Support

If you are struggling to get through on the phone and need a repair, why not book online 👉 baxi.co.uk/service-and-repai… Or, search for a local Gas Safe registered engineer 👉 baxi.co.uk/find-an-installer Or, DM us here and Josh will be happy to help!

The nights are drawing in and there's definitely an autumnal nip in the air. So, if your boiler is struggling after it's summer rest, remember you can always book a repair online here: baxi.co.uk/service-and-repai…

Well after another long day toiling away here in the office, I'm finished for the day so I'll be off. But I'll be back in the morning from 8 if you need. Thanks, Josh at Baxi Customer Support

That's all folks! All finished for the day but we'll be back from 8 tomorrow. Thanks, Kim at Baxi Customer Support

That's me done for the day so I'll be off, but we will be back tomorrow from 8 and the lovely Kim will be able to help with any queries. Thanks, Josh at Baxi Customer Support

That's me finished for the week so I've gotta run. But remember the office will be open between 08:30 and 14:00 both Saturday and Sunday, and can be contacted on 0344 8711 525 if you need any assistance. Thanks, Josh at Baxi Customer Support

That's all folks, have a glorious evening! Back tomorrow from 8! Josh at Baxi Customer Support

That's me done for the day, back in the morning from 8 if you need anything. Thanks, Josh at Baxi Customer Support