ChatBeacon.AI (@chatbeaconai) header
ChatBeacon.AI (@chatbeaconai) profile picture

Building better customer conversations at ChatBeacon. Live chat, AI, and human connection — helping businesses turn visitors into loyal customers.

Tulsa, OK 74137
Joined July 2008
Photo by ChatBeacon.AI (@chatbeaconai)Photo by ChatBeacon.AI (@chatbeaconai)Photo by ChatBeacon.AI (@chatbeaconai)Photo by ChatBeacon.AI (@chatbeaconai)Photo by ChatBeacon.AI (@chatbeaconai)Photo by ChatBeacon.AI (@chatbeaconai)Photo by ChatBeacon.AI (@chatbeaconai)Photo by ChatBeacon.AI (@chatbeaconai)Photo by ChatBeacon.AI (@chatbeaconai)Photo by ChatBeacon.AI (@chatbeaconai)
ChatBeacon.AI retweeted
Hello! Wanted to let the group know that we have a final push of public testflight betas available for the iPhone Duo, iPhone, iPad AND Apple TV. Version 2.0 was created for the Duo! Link (27 spots remaining) testflight.apple.com/join/yA…
1
67
iPhone Duo support is fantastic!
This quoted post is unavailable.
34
ChatBeacon.AI retweeted
The Excalibur AI TV beta is open for iPhone, iPad and iPhone Duo (yes, DUO!) Live TV player for your own M3U or Xtream playlist: one guide, Multi-View, sports scores, and game radio that syncs to the picture automatically. Free beta, limited spots: testflight.apple.com/join/yA…
1
1
304
**Excalibur AI TV 1.5 for Apple TV** What's new since 1.0: **Prism, a new guide (now the default)** - The channel you're on plays full screen behind a glass three-hour grid, with the program written large over the picture - Select watches. Hold Select for Watch Now, Start Over, Record, Favorite, Multiview, Sources and Details - Play/Pause opens a program's details: every account that carries the channel, other channels showing the same program, and what's next - Page up to five hours ahead, see NEW badges on new episodes, and a badge shows how many of your accounts carry each channel **A new look** - Pop-ups are now Liquid Glass: program details, Watch on, Go to channel, Categories, Recordings, subtitles, audio and Merlin - The player's controls sit in a single glass bar - The Home Hub gets a refresh, and its light, fan and thermostat controls open in the same glass - Prefer the old look? Settings > Guide > Look > Classic **Watching** - Shield: when a stream drops, Excalibur reconnects behind the picture or switches to another account's copy of the channel - Commercial Escape: during a break, jump to your last channel and get taken back when the show returns - Frame rate and HDR matching, more soundtracks, and Dolby Digital Plus in transport streams - Watched episodes and films are remembered, and series open on the next episode - Recordings play all the way through **Sports and Multi-View** - Sports has Live now and Scores tabs, with a chip for every sport - Multi-View: save a layout as a set, add channels from the guide or with Merlin, and your windows are kept - Excalibur counts the streams your other Apple TVs are using, so it stays within your provider's connection limit **Also** - Spotlight guide: the channel under the cursor fills the screen - HomeKit scenes can run when something starts, stops, pauses or resumes, like lights down when a movie starts - Add an account by pasting it from your iPhone - Channel numbers are unique across accounts - Faster launch and lots of fixes
1
1
269
Thank you Apple! My app is now available for Apple TV! So excited! apps.apple.com/us/app/excali…
20
Public Beta is out!
I’m building Excalibur AI TV for Apple TV: live TV, up to 8 multiview windows, HomeKit cameras, thermostats, and native H.264/HEVC hardware decoding. The public beta is open. Try it and help shape what’s next! testflight.apple.com/join/b3…
48
It’s a thing of beauty!
Update on my iptv app for tvOS! TestFlight this week!!
44
It’s almost ready!!
TestFlight beta is loaded!!
48
It’s fantastic!
Submitted!!! I have submitted Excalibur AI TV to Apple TestFlight to begin beta! Designed from the ground up for Apple TV hardware. It’s the only platform with enough power to run this great new app.
61
I need 50 testers for my native Apple TV IPTV app. It actually ties directly into HomeKit for some additional goodies! Reply below and I’ll get you added.
4
1
1
1
263
Unpopular launch-day opinion: charging support teams per AI resolution means your bill goes up when your customers are more confused. We price flat per seat. Same money whether Aria resolves 40% or 90%. ChatBeacon AIX is live on Product Hunt: producthunt.com/products/cha…
13
2
10
205
We're live on Product Hunt today. ChatBeacon AIX: AI that resolves ~87% of chats, then hands the rest to a human with the full thread, visitor journey and CRM record intact. Nobody repeats themselves. Flat per seat. No per-resolution fees. producthunt.com/products/cha…
4
3
259
This is PictureData. Conversational product discovery for Shopify jewelry stores. Customers describe what they want. The AI shows matching inventory with full stone detail, surfaces alternatives when something is out of stock, and hands off to a live agent with full context.
Spent months building PictureData, thinking about my dad the whole time. Forty years behind a jewelry counter and he could read a customer in nine seconds, then put the right three rings in front of her. That is what I wanted on a Shopify store.
156
Let’s have some design fun. I’d love some feedback and thoughts on a new visitor grid for ChatBeacon. Thanks in advance
1
1
1
73
Excellent feedback. Thank you!
23
“For the third time, my name is Karen.” Nobody should have to say that to a support team. ChatBeacon AIX remembers every customer, every chat, every order. The second they reach out, your agents already know them.
1
1
2
73
Customer support is broken because nobody remembers the customer. Not the chatbot. Not the CRM. Not the next agent on shift. We fixed that. ChatBeacon AIX — almost here.
40
Your website should do more than just sit there. It should engage, guide, and convert. ChatBeaconAIX gives you: AI-powered conversations trained on your content Live chat + AI chatbot working together Co-browsing to guide users in real time Video chat for high-touch interactions Live translation for global support Real-time visitor cards and insights AI summaries so agents move faster Smart filtering and routing Screen sharing + session recording PictureData™ for visual shopping (Shopify) Cloud or on-prem deployment All in one platform. Built for real conversations that drive results. 👉 See it in action: chatbeacon.io #AI #LiveChat #CustomerSupport #SaaS #Ecommerce #Fintech #CX #Chatbots #Conversion
40