Communications @bayer focused on engaging communities across digital channels. Writer & @mujschool alum focused on health and religion news.
St Louis, MO
Joined March 2009
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Proud of my cousin, even though she’s going to the rival 🤣💕🎉⚽️
I’m excited to announce my verbal commitment to the University of Kansas! @KUWSoccer Thanks to my family, coaches and friends who have helped me in my recruiting process!! Go Jayhawks! #RockChalk @chiINTER @Inter06red @ImYouthSoccer @ECNLgirls
This is beautiful I would love to visit some day!
On Thursday, Feb. 16, the United Arab Emirates officially opened the Abrahamic Family House, consisting of a mosque, church and synagogue that face one another on the same square in Abu Dhabi. religionnews.com/2023/02/17/…
Regardless if this app takes off or not, marketers/communicators should take note of what social media users are looking for: unfiltered, unedited, real life content. #socialmedia #Marketing
Is it time to take BeReal for real? socialmediatoday.com/news/be…
Caitlin Kerfin-Smith retweeted
Check it out and big congratulations to our past president on the book launch!
We're going to be chatting about the book in less than 10 minutes.
nitter.gq/bobsmietana/status/156…
Caitlin Kerfin-Smith retweeted
We're live! Join #TeamBayer for a very special concert by the Bayer Philharmonic on our Linkedin page now: linkedin.com/video/event/urn…
Cheers to the front lines of brand management, community builders and advocates. Happy Community Manager Appreciation Day. Remember to take some extra time away from ques for some self-care and reflection today— it’s not always easy!
#CMAD #CommunityManagerAppreciationDay
Caitlin Kerfin-Smith retweeted
Shout out to all the social media brand managers who live in a digital shit-storm each and every day in order to get the job done.
Linkedin is definitely growing
LinkedIn user sessions were up 19% in the most recent quarter socialmediatoday.com/news/li…
Awesome job @AndySchaul ! Great panel today with @SMCSTL on social and data management. #socialmedia #TeamBayer – at St Charles, MO
Caitlin Kerfin-Smith retweeted
They've worked for this.
They've dreamed about this.
They belong here.
Couldn't have said it better ourselves, @taylorswift13.
The #TokyoOlympics women's all-around. 8 p.m. ET tonight. NBC and NBCOlympics.com nitter.gq/NBCOlympics/status/142…
“Customer service is marketing—if you have to, stop spending on advertising and invest in the contact center because that matters just as much if not more than advertising”
—@BlakeMichelleM @awwebinars – at St Charles, MO
If someone comes back to talk to us over and over and we continue to act like we don’t know them and have never talked to them before, that’s not a good experience. – at St Charles, MO
Great stuff from @gradconn @Sprinklr on AI, digital experience and conversational marketing! – at St Charles, MO
Up next at the #AdweekSpotlight is @Sprinklr's Chief Experience Officer, @gradconn. Join us as we dive deep into the new customer experience and how your brand can make the most of emerging trends. adweek.it/NewCX
“By centralizing the entire customer journey within a conversation, brands simplify the path to purchase and empower shoppers with all the information they need without ever leaving the chat window." sproutsocial-com.cdn.ampproj…
#cx #customerservice #DigitalTransformation – at St Charles, MO