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CompexIT

@compex_it

Complete IT Peace of Mind for business owners and managers in Birmingham and the West Midlands #Microsoft 365 #itsupport #cybersecurity #itstrategy

 Birmingham, UK
compexit.co.uk/
Joined January 2015
  • Tweets7.4K
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  • Followers272
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From Reactive to Proactive IT: A Before-and-After Walkthrough for a Birmingham SME compexit.co.uk/from-reactive…
From Reactive to Proactive IT: A Before-and-After Walkthrough for a Birmingham SME

From Reactive to Proactive IT: A Before-and-After Walkthrough for a Birmingham SME 

If your business has around 10 people, IT support can feel (mostly) straightforward. Someone has a problem, they raise a ticket, it gets fixed and boom, everyone gets back to work! That’s the dream,...

compexit.co.uk
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A photo of a receipt or contract may upload to your personal iCloud or Google Photos account automatically. Use an approved scanning app or company device for work documents. We can help you set this up.
Photo by Jonas Leupe on Unsplash: https://unsplash.com/photos/person-holding-black-android-smartphone-wK-elt11pF0

ALT Photo by Jonas Leupe on Unsplash: https://unsplash.com/photos/person-holding-black-android-smartphone-wK-elt11pF0

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Software can renew before anyone remembers the cancellation deadline. Keep the renewal date, cancellation deadline, price, license count and approver in one calendar. Review each service before the deadline. Need help building the list? Reach out.
Photo by Towfiqu barbhuiya on Unsplash: https://unsplash.com/photos/a-calendar-with-red-push-buttons-pinned-to-it-bwOAixLG0uc

ALT Photo by Towfiqu barbhuiya on Unsplash: https://unsplash.com/photos/a-calendar-with-red-push-buttons-pinned-to-it-bwOAixLG0uc

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"My computer isn't working" gives IT very little to work with. Tell them which device you're using, what you were doing and the exact error message. If you think an account was hacked or the whole company is offline, call instead of opening a normal ticket.
Photo by Zan Lazarevic on Unsplash: https://unsplash.com/photos/person-using-computer-keyboard-X_JsI_9Hl7o

ALT Photo by Zan Lazarevic on Unsplash: https://unsplash.com/photos/person-using-computer-keyboard-X_JsI_9Hl7o

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Compex IT Joins the Greater Birmingham Chambers of Commerce compexit.co.uk/compex-it-joi…
Compex IT Joins the Greater Birmingham Chambers of Commerce

Compex IT Joins the Greater Birmingham Chambers of Commerce

Compex IT is now a member of the Greater Birmingham Chambers of Commerce. Discover what this means for our team and local businesses.

compexit.co.uk
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If your team can't agree where the latest price list or proposal template lives, people may be working from different copies. Keep approved documents in one shared location so everyone knows which version to use. Need help organising them? Reach out.
Photo by Camilo Rueda López on Unsplash: https://unsplash.com/photos/a-close-up-of-a-stack-of-papers-3CLPBgNuX40

ALT Photo by Camilo Rueda López on Unsplash: https://unsplash.com/photos/a-close-up-of-a-stack-of-papers-3CLPBgNuX40

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A potential customer may send you a security questionnaire before signing a contract. Keep your policies, insurance details, recent test results and other proof in one place. If you don’t know an answer, check it instead of guessing. Send us the form if you need help.
Photo by John on Unsplash: https://unsplash.com/photos/person-using-silver-laptop-computer-on-desk-yFbyvpEGHFQ

ALT Photo by John on Unsplash: https://unsplash.com/photos/person-using-silver-laptop-computer-on-desk-yFbyvpEGHFQ

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Never change an employee’s payroll bank details using email alone. Call the employee on the number already stored in your HR records or speak to them in person. Have a second person approve the change and record how it was verified.
Photo by Towfiqu barbhuiya on Unsplash: https://unsplash.com/photos/person-typing-on-laptop-in-gloves-em5w9_xj3uU

ALT Photo by Towfiqu barbhuiya on Unsplash: https://unsplash.com/photos/person-typing-on-laptop-in-gloves-em5w9_xj3uU

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An unexpected calendar invitation may link to a fake meeting, invoice, document or login page. Check the organiser’s full email address and confirm the meeting using contact details you already have before opening any link.
Photo by Gaining Visuals on Unsplash: https://unsplash.com/photos/person-using-computer-with-calendar-wKu5yvAT0bg

ALT Photo by Gaining Visuals on Unsplash: https://unsplash.com/photos/person-using-computer-with-calendar-wKu5yvAT0bg

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Signing into Chrome or Edge with a personal account on a work computer can copy business bookmarks, browsing history, open tabs and saved passwords into that account. Use a separate browser profile connected to a company-controlled work account. We can check this for you.
Photo by Zulfugar Karimov on Unsplash: https://unsplash.com/photos/browser-logos-displayed-on-a-laptop-screen-zG5eJiDIPdk

ALT Photo by Zulfugar Karimov on Unsplash: https://unsplash.com/photos/browser-logos-displayed-on-a-laptop-screen-zG5eJiDIPdk

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Could your business still take orders, answer customers and access key systems if its main internet connection failed? A second broadband, 4G or 5G connection can keep essential work running. Test the backup by disconnecting the main service. Need a backup plan? Contact us.
Photo by Philipp Katzenberger on Unsplash: https://unsplash.com/photos/closeup-photo-of-turned-on-blue-and-white-laptop-computer-iIJrUoeRoCQ

ALT Photo by Philipp Katzenberger on Unsplash: https://unsplash.com/photos/closeup-photo-of-turned-on-blue-and-white-laptop-computer-iIJrUoeRoCQ

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Photos and documents can contain information you don’t see when you open them. That may include a photo’s GPS location, the document author, comments or tracked changes. Check the metadata before sending files outside your business.
Photo by Thomas Bormans on Unsplash: https://unsplash.com/photos/brown-and-white-cat-on-brown-wooden-shelf-_cYIRj58e6U

ALT Photo by Thomas Bormans on Unsplash: https://unsplash.com/photos/brown-and-white-cat-on-brown-wooden-shelf-_cYIRj58e6U

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Drawing a black rectangle over words in a PDF may only hide them from view. The text can still remain in the file. Use a proper redaction tool, save a new copy and test whether the hidden text can still be selected, copied or found.
Photo by Rubaitul Azad on Unsplash: https://unsplash.com/photos/the-adobe-logo-on-a-red-background-gDXPCmktFdY

ALT Photo by Rubaitul Azad on Unsplash: https://unsplash.com/photos/the-adobe-logo-on-a-red-background-gDXPCmktFdY

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Application allowlisting blocks software that your company hasn’t approved. It can stop employees from running unapproved downloads and can also block some malware. Employees still need a quick way to request legitimate software.
Photo by Sam Albury on Unsplash: https://unsplash.com/photos/closeup-photo-of-black-and-white-apple-keyboard-keys-oA7MMRxTVzo

ALT Photo by Sam Albury on Unsplash: https://unsplash.com/photos/closeup-photo-of-black-and-white-apple-keyboard-keys-oA7MMRxTVzo

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What would happen if the only person who understands your IT was unavailable for a month? Someone else needs access to the documentation, provider contacts, renewal dates and emergency recovery steps. Choose a backup person and test the plan. We can help you document it.
Photo by David Pupăză on Unsplash: https://unsplash.com/photos/a-close-up-of-a-keyboard-with-blue-keys-m8-xkrSvBe4

ALT Photo by David Pupăză on Unsplash: https://unsplash.com/photos/a-close-up-of-a-keyboard-with-blue-keys-m8-xkrSvBe4

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Comment below with every red flag you spotted: there are more than you think! This is a fake email we wrote for a laugh, but variations of it land in inboxes every single day, and you'd be surprised how often someone clicks. Proper employee training is a layer of security no
Image from CompexIT (@compex_it)
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Brand new blog... ...Why Birmingham SMEs Cannot Afford to Ignore AI
Image from CompexIT (@compex_it)
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AI for Birmingham Businesses: The 3 Biggest Myths compexit.co.uk/ai-for-birmin… compexit.co.uk/ai-for-birmin…
AI for Birmingham Businesses: The 3 Biggest Myths

AI for Birmingham Businesses: The 3 Biggest Myths 

Birmingham businesses are rushing into AI, but most get it wrong. Here’s why myths about tools, chatbots, and automation can hold you back.

compexit.co.uk
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What Is Shadow AI? The Hidden Risk in Your Business (and How to Spot It) compexit.co.uk/what-is-shado…
What Is Shadow AI? The Hidden Risk in Your Business (and How to Spot It)

What Is Shadow AI? The Hidden Risk in Your Business (and How to Spot It) 

Shadow AI is creeping into workplaces everywhere. Here’s how to spot it, why it matters, and what you can do to keep your business safe.

compexit.co.uk
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Are You Using the Version of Copilot You Think You Are? compexit.co.uk/are-you-using…
Are You Using the Version of Copilot You Think You Are?

Are You Using the Version of Copilot You Think You Are? 

If you’ve tried Copilot and come away thinking ehh it’s useful, but my mind hasn’t been blown, there’s a chance you haven’t experienced the version of Copilot you thought you had. And we’re not...

compexit.co.uk
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